Windows 7 forum


Why do I keep losing e-mails?

by arkie77 / June 10, 2011 12:35 PM PDT

Sometimes, when I'm writing an e-mail, I, inadvertently, hit a key that wipes out the e-mail. It isn't saved in drafts and I can't get it back no matter what I do.. What key do I hit that causes this? it's, especially, worrisome when I'm 90% through a long e-mail. I thank you, beforehand, for any answer that will solve this for me.

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Clarification Request
Difficult to say without knowing details
by MarkFlax Forum moderator / June 10, 2011 9:25 PM PDT

For example on my laptop with a trackpad for a mouse I was forever deleting things unexpectedly, and the mouse would do other weird things. I decided to disable the trackpad and move to a normal mouse, and that solved my problem.

I can't see what make or model computer you're using, nor what software you use to manage your emails, so all I could suggest is, if it is a laptop, stop using the trackpad.


All Answers

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Not an answer, just a tip
by Kees_B Forum moderator / June 11, 2011 12:19 AM PDT

Once in a while save it as a draft.


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Are you using MSO
by squidie / June 11, 2011 8:34 AM PDT

If you're using MSO then I believe there is an auto-save function in the options panel, or save every xx minutes etc

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In my experience this happens when
by peacox / June 14, 2011 8:04 PM PDT

you hit the Ctrl key in mistake for the shift key and then try to correct your error before looking at the screen. For example, if you are trying to type a capital A and get the Ctrl key by mistake you will highlight all of the text in the message. If you then think you may have fumbled the key stroke and assume you may have made a single character error and hit the backspace key to remove the possible error character you will in fact delete all of the text that was highlighted by the original Ctrl A keying.

This is a problem for nontouch typists who look at the keys rather than the screen, so if you think you have made a typing error always look at the screen before trying to rectify it.

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Combination Keys
by jamhelmcor / June 14, 2011 8:08 PM PDT

Do not hit the ctrl + F4.

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