Avast & AVG forum


why do I keep getting a message saying AVG license Error

by ker-6 / September 3, 2013 6:43 AM PDT

When I downloaded the AVG 2014 FREE version it said my license is not recognized and if this continues to occur I should re install. I decided to un install the program restarted my computer and reinstalled the program. The message is continuing to pop up.

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Clarification Request
2014? I only see 2013
by R. Proffitt Forum moderator / September 3, 2013 6:55 AM PDT
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PS Folks. 2014 is now out.
by R. Proffitt Forum moderator / August 28, 2014 4:46 AM PDT
In reply to: 2014? I only see 2013

Try to avoid dredging up old posts. Make new ones.

All Answers

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Re. why do I keep getting a message saying AVG license Error
by Jan_AVG AVG Staff / September 4, 2013 1:52 AM PDT

Hi ker-6,

We are of this issue and working on a fix. I recommend following this article to fully re-install AVG which should help in this case.

Please let me know the results.



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AVG free licence error
by Snapester94 / August 28, 2014 4:43 AM PDT

I'm having the same problem, so I un-installed... it but when I try to re install it, it brings up they registry key request box with a registry key already entered?

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Did you read the above response from AVG ?
by itsdigger / August 28, 2014 4:49 AM PDT
In reply to: AVG free licence error
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by DavidChaze / September 6, 2013 12:00 AM PDT

what are you trying to do when you get this error message? The message itself is telling you that AVG setup or update is currently running, therefore it will only allow (1) instance of it to run, not multiple. You should be able to see it if you open your task manager; if necessary you can kill the process there as well. Hope this helps.

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the solution is helpful
by melodyluo89 / October 6, 2014 6:19 PM PDT
In reply to: solution

i faced the same problem as the thread starter and i tried your solution.it is OK now.
thanks a lot.

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Not "trying to do" anything. Message pops up at boot-up
by in_jenious / February 5, 2016 9:28 AM PST
In reply to: solution

I am having the same issue. It started yesterday. I tried to run an update, but AVG will not run. Uninstall/reinstall failed. I will run the removal tool and re-install, but messages like this are exactly what you don't want to see in your antivirus software, eh? (I mean, yes you want to see them if something is wrong, but no, you don't want to see them because you don't want the software to fail.) So it goes.

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