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Question

Why can't I see the contacts in MS Outlook?

by spencerstone / June 24, 2015 6:54 AM PDT

After replacement of the hard drive I installed outlook 2007 I created the account and I copied the old file of personal folders on the new hard drive in the folder where it and has to be. mail, tasks, and etc outlook was received fine, but with the address book problem. After its start there is a message that it is impossible to display the folder of contacts that it was removed or moved, or not access rights to it. Although the contacts folder in place and contacts I see. additionally, when you try to add new contacts, address book forbids to do so, saying: "can't add a new record to add it use the module contacts" - vicious circle.
How to teach outlook to see my old contacts?

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All Answers

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Answer
First where are the old contacts?
by R. Proffitt Forum moderator / June 24, 2015 7:16 AM PDT

Did you follow a backup restore guide or just copied files in a new way?

More about contacts in Outlook is on the web but let's cover something else. Sometimes office/outlook needs a patch before it works right.

For backup, never rely on just the PST file. EXPORT IT. Now you have the PST and a backup.

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Answer
Re: contacts
by Kees_B Forum moderator / June 24, 2015 7:22 AM PDT
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Answer
contacts in MS Outlook
by paulmay247 / June 26, 2015 7:27 AM PDT

It was through the IMPORT menu to do and not to give it a file in the forehead.
Service/Account e-mail.../View or change existing directories or address books/Delete

Service/Account e-mail.../Add a new directory or address book/address book/Address book Outlook

Everything works, enjoy...)

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