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General discussion

Why can't I uninstall any program?

Sep 17, 2009 8:06AM PDT

Please help!

Any time I try to uninstall any program from my Vista Home Premium 64-bit edition, a message "The system administrator has set policies to prevent this installation" pop up.

Thanks in advance for anyone who can help...

Long

Discussion is locked

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Standard User
Sep 18, 2009 7:58AM PDT
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Same Uninstall problem, different symptoms
Oct 3, 2009 3:05AM PDT

I'm also running Windows Vista, 64-bit on a Gateway DX4800-05e. Initially the problem is that I can't connect to the internet. I installed a PCI card but my computer won't recognize any disc in the cd-drive as anything but "blank" so I can't install the drivers.

I've traced this problem back (I think) to the Norton 360 that came on the computer when I purchased it not 6 months ago. It ran out and I only had problems AFTER I bought the 2 year upgrade, maybe 2 weeks ago. I tried to uninstall Norton but "The system cannot find the path specified". Can I just delete the Norton files and call it a day or would that only complicate my problem?

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I wouldn't delete Norton
Oct 5, 2009 3:52AM PDT

I have heard that Norton has files spread deeply throughout the system and is a pain to uninstall. If you must I believe there is a special tool out there to use, I can't find the link but someone else here probably has it. But be careful you don't mess up your OS.

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Uninstalling Norton
Oct 9, 2009 11:05AM PDT

I recently uninstalled Trend Micro Internet Security, and it was quite a process. I went to the Trend Micro site (you should go to the Symantec site) and looked up how to uninstall it. None of the methods given there worked, so I ended up calling them up for support and they talked me through removing all the files and registry information manually, ick. I'd suggest that you follow a similar plan, look on the internet for how to remove the specific product and version that you have. Norton has some special removal tools due to the pervasiveness of their software, but there's lots of information out there about how to do this.

-Roger

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Same issue ...
Jun 22, 2010 6:01AM PDT

I can't uninstall or install any programs or program updates. I am running the same version of windows vista. I am the system administrator and am listed as such. Does anyone know how to rectify this problem?

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Every problem is different.
Jun 23, 2010 6:31PM PDT

Start a new thread[topic].