The most common issue is some broken association from what's in the email to what Windows connects it to. It's too easy to break that. Forget what you get in the email, use iTunes to pick out your new shows.
Bob
I'm about to tear my hair out. Each time I try to download a new TV episode video from last week (from the email I was sent stating the episode was now available for download), I keep being told I have to download iTunes. I HAVE iTunes! I've even removed it and started from scratch and the same message about downloading iTunes keeps appearing and won't let me go further. What is my problem?

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