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General discussion

Why are my Windows system restore points disappearing?

Jun 25, 2010 6:46AM PDT
Question:

Why are my Windows system restore points disappearing?


I hope you all can help. I am having problems with my system restore points in Windows 7. I create the restore points, but when after I shut down my PC, they are gone. This is happening with all restore points that the system creates also, such as when it installs updates. I have tried everything suggested online. I made sure that system restore is on, I checked the service, and I set volume shadowing to automatic. Does anyone else having this issue? Any help or ideas would be really appreciated.

Submitted by: Paul C.

Here are some featured member answers to get you started, but
please read all the advice and suggestions that our
members have contributed to this question.

System Restore Points --Submitted by hideout587
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328312#3328312

Restore points disappearing - Houdini is back - LOL --Submitted by GEO2003
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328421#3328421

Maybe some external application is doing this --Submitted by algotechie
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328429#3328429

It happened to me, too --Submitted by rje49
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328398#3328398

Advanced System parameters : size limitation on disk --Submitted by verdyp
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328979#3328979

Do you use McAfee? --Submitted by mintzs1
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328656#3328656

Thank you to all who contributed!

If you have any addition advice, solutions, or recommendations for Paul, please step right up and post it. Please be as detailed as possible when providing an answer. Thank you!

Discussion is locked

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Diskeeper wiped out my system restore points.
Jul 2, 2010 12:56PM PDT

I had a similar problem ... my restore points were often unexpectedly wiped out. The culprit turned out to be Diskeeper 2010 Professional. This happened even when I set DK to use the modified VSS defrag method which is supposed to prevent this behavior. For whatever reason it doesn't work on my Windows 7 system. I have used DK before when running XP and Vista and never had this problem until I installed the newest 2010 build on my Win 7 machine. I hope DK can fix this because I like the program.

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Dissapearing restore points
Jul 2, 2010 7:41PM PDT

Hi I had the same problem, I traced it to Norton Internet Security 2010, To cure it, I opened Norton, went to Computer-settings/Misc
and disabled norton anti tamper protection, it worked for me

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Possibility
Jul 3, 2010 1:50AM PDT

Have you checked to see how filled up your hard drive is

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Why are my restore points disapearing.
Jul 3, 2010 3:39AM PDT

I had the same thing happen also a whole slew of additions to windows media player. In my case the system had another hard drive with windows XP on it and that was the problem. XP thinks it is the boss and deletes all kinds of files as it sees these files as shadow copies or something like that. Vista does not do this to windows 7 but XP hasn't been instructed not to do this so it goes ahead and reorders all your functions and data. I do not allow the both hard drives to coexist and no more foulups.

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Restore Points disappear only if you set it to be erased.
Jul 3, 2010 4:04AM PDT

First of all, do you have a second partition on your main Hard Drive called D: or a second Hard Drive installed into your machine's case?

Well, in my case, 2 years ago, when I bought the machine that I currently use, came with a quite large Hard Drive with the MS Win. Vista(6) already pre-installed. The drive was already pre-formatted for two(2) partitions C: and D:. C: one for the main installation and setup of the O.S. Folder(Dir.)and, D: as the Data storage use only. So, by default, Vista makes that partition as the only source for back-up of its previous image of its own installation status. By default, also, you will need the Windows program of Clean Disk in order to set up How and When you want to clean up(erase) the older, not needed any more, system restore points(previous dates of stable use of that particular O.S.).

If you do not have a second partition, go get yourself a much smaller Hard Drive at the nearest electronics store. Do not attempt to re-format the only system drive you have, in order to affix a second partition for it. I take for granted here that you do have an official DVD disk of Win. 7. Once you have installed in your new D: Hard Drive, insert your DVD disk of your upgrade O.S. in that DVD drive of yours and, do a repair installation procedure when the installation window appears. Through the installation procedure, select yes for using the second available Hard Drive as the new Data Only Drive for use as the first restore point will be created. Since, while the repair of the installation, it might go, right away, via the internet connection, see if there are updates/upgrades to download and install as of now. Let it reboot after all updates/upgrades are now, fully, installed(click the yes button in the reboot request window, as it appears/pops up). Do not touch anything when it does just that. It will show a message before the sign in with your password shows up. Configuring Windows from 0% and making its way up to 100% for the first stage of doing so until all stages are done.

As a further re-stabilizing application of Windows 7, please, get a Tune-Up progam such as Iolo's System Mechanic Pro 9 for further fix any other hardware, software and, the machine's registry itself errors it might have. That's for Optimizing the well being of the machine's inner functions in its overall whole.

There. Enjoy shopping, re-installing and, re-configuring your machine's O.S! Wink

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Windows 7 restore points
Jul 4, 2010 4:53AM PDT

The same thing happened to me. All you have to do is boot up from the Windows7 disk and select repair. After that, select restore to earlier date. You will then be able to select the date you want to restore from.

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why are your windows system restore points dissapearing ????
Jul 4, 2010 6:40AM PDT

because windows 7 is a horrible os/ system and should be scraped Sad ppl buying new pcs should not get this os system Sad its pants lol

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Here is an easy to use and read info
Jul 4, 2010 7:14PM PDT
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system restore points
Jul 12, 2010 3:35AM PDT

Hi all,

Thanks to oper8torMatrix problem solved. The Widows7 link suggested
has a easy work around. It seems the problem is caused when you
have a dual boot computer and one of the systems is XP. When you
boot into XP it deletes the restore points in Vista or Win7.
Thanks again to all who responded and a special Thanks to
oper8torMatrix.

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Any response?
Jul 4, 2010 9:45PM PDT

Is there any response from the original questioner, Paul C, concerning things he's tried and if anything has helped correct the problem? Yes, No, ???

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Diappearing System Restore Points
Jul 5, 2010 9:03AM PDT

I want to Thank All who responded to my post. I tried many of the
suggestions. Unfortunately nothing worked, I still keep losing my
Restore Points. I think hideout587 and Lee Koo had the best
possible solutions even if they did not work. I think kingfish
had the answer about dual systems on a harddrive. Since I have
XP in one partition and Win7 in the other. What I cannot
understand is why I have this problem only in Win7. XP System
Restore is Fine?
If anyone comes up with another Idea I will try It.

Thanks Again to All
Paul

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Reload
Jul 6, 2010 2:14AM PDT

I suppose that you could simply move the data from the Windows 7 partition to the Windows XP partition, reload Windows 7, and move the data back to the Windows 7 partiton. If this does not help, then you may want to consider investing in a new hard drive or possibly a new computer.

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What we know
Jul 6, 2010 6:18AM PDT

1) We know that when Windows 7 is newly installed, system restore works.
2) We know it doesn't work now (but we don't know why)
3) We can assume the reason all restore points delete when re-booting is because of a subsequently added program, or a setting was changed.
4) If the cause of the problem is an added program, un-installing it probably won't un-do the registry change that resulted in this problem.
That is why, when I had the same problem, I figured it out by formatting and re-installing Windows 7. Before addeding any additional program, I set a restore point. Then I re-booted and checked to see if my resore point was still there. I repeated the process as I added my programs until I found the culprit (Office 97). A guy on the Microsoft Forum listed all the registry changes needed to fix the problem. There were a couple dozen. No thanks. I re-installed Windows 7 again and went with Open Office.
If you go back to line one - it was fine when first installed - I think the only way you will get System Restore working again is to format & reinstall.
By the way, can you change you User Account setting?

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changing user accounts rje49
Jul 7, 2010 11:40AM PDT

yes you can change user account settings if you are listed as admin on pc or the only user on that pc (defaults to admin) now in order to change (1) user settings you would have to create (2) user on pc and give that user admin priviliges also.then you would be able to change (1) settings. also a restart is required after creating (2) user account. good luck.if you need more help leave a note ,cboardwoman

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SR and the hibernation file
Jul 12, 2010 8:48PM PDT

For the record, on my system it was caused by the hibernation file. I fixed it by disabling and then enabling hibernation. I was getting none of the above errors and hibernation was working fine - just restore points not surviving a restart.
This was on a new installation of W7 Professional x64, so I don't think it was caused by subsequent sofware installation. You have to disable hybrid sleep to get hibernation to show up on the shutdown menu, which seems a bit ****-handed, so maybe fiddling with that created some sort of mismatch between hibernation and SR?
All is working fine now. Note that I've only allocated the default 12% to System Restore, on my 22Gb C: partition, i.e. just over 2GB, so there should be no need to allocate huge amounts of space to SR

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I don't think it can be fixed.
Jul 18, 2016 1:01PM PDT

If it takes a professional 16 hrs. to try to fix it, I don't think it can be fixed. Mine worked perfectly from the beginning and I bought it in 2009 or 10. Good luck.

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Hi marg.wood.
Jul 18, 2016 1:10PM PDT

You are burying your posts in a 6 year old thread. Why not make a brand new post with all the details.
Dafydd.

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I just did it again.
Jul 18, 2016 3:57PM PDT

Sorry, I did it again I didn't know how these posts work. My problem was solved about 1/2 hr. ago. After getting some updated I tried again and it did go to system restore date before updates.

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Glad to read it's fixed.
Jul 18, 2016 4:08PM PDT

It's a good idea when posting to look at the date of the previous posts. Click on the forum you wish to post in and click on "start new discussion". All the best,
Dafydd.

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Hi
Jul 5, 2010 11:07PM PDT

Dear,
Increase the disk spce in Restore point setting.
Vikram.

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Restore points diappearing
Jul 6, 2010 4:57PM PDT

Dear virkam123 and all others who suggested to increase disk
space on restore points. That was one of the first things I
did. I have given restore points 30% of the 150GBs on the disk,
which is twice the amount of data on the whole disk. But thanks
for the suggestion.

Paul

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to pjPaul
Jul 7, 2010 11:05AM PDT

try my fix (simple version) or the other one which is basically the same just long version and short version i can't remember who posted the other one but the end result is the same im sure it will work for you thanks. cboardwoman

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For restore point case
Jul 23, 2010 1:34PM PDT

You will be with VIRUS atack.
Try 2 find Rowman_remove or send me U'r E Address and I'll send it 2 U.
My 1 : amarasinghec@yahoo.com

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I really do not want to know how you installed Win7
Jul 24, 2010 1:46AM PDT

in another partition than onto XP directly.

Now, the obvious solution for this, rather bizarre, situation is: Go to the Win.7's start menu, Computer, right click onto the partition that contains the installation of XP and do a thorough Format of that HDD's partition.

Reboot machine. If not booting properly, insert the DVD disk of your Win.7 O.S. and do a Repair previous and already existing installation.
Reboot it again to confirm that the installation is authentic and fully functional. Connect to the internet and, activate your installation to Microsoft's activation center(server).

Say goodbye to Win. XP, forever, OK?!
Wink

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No Need
Aug 1, 2010 2:56AM PDT

I do not see much need in "saying good-bye to Windows XP." I suppose that it the poster is a gamer, then maybe, but if not, then I do not see why Windows XP Mode (a Windows 7 feature that needs to be downloaded from www.microsoft.com) would not be sufficiant.

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restore points dissapearing
Jul 31, 2010 8:15AM PDT

There can be a number of reasons why restore points can disappear.

1) This can be caused by virus/spy-ware etc.
Basically this has happened to numerous ppl in the past, and usually malicious software can remove restore points altogether or nibble away at them. Make sure both you spy-ware and virus software is up to date and scan your computer for problems.

2) Restore points in all version from xp-win7 can and do get corrupted
as well, and as such even tho they are there and display the date you can restore to, over time these restore points don't work.
All windows users should every 2-3 months of restore points points, whether that's windows created or your own, turn of system restore and then on again.

3) Lastly this could be a corruption in your windows, in the file allocation table. The simplest way to correct these problems if they exist are to run the cmd, "chkdsk /f" which will restart your computer and repair disk errors if any.
<Note: Turn of the system restore before you do this as if you have virus`s in your system restore or corruptions you need this off so as these can be repaired or corrected, then when the computer restarts after repair if any then turn on your system restore>.

4) Just a note on virus in system restore.
If your system had a virus in the system restore, you need to turn of system restore and then restart your windows pc in safe mode and scan the system with your antivirus&spyware programs, failure to do in this way will not eradicate the problem, then turn on you system restore once removed.

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Solution to disappearing restore points
Nov 3, 2011 3:53AM PDT

When one of my hard drives became almost full, all my restore points disappeared. I could not update Windows Vista, which used to hang because my system could not make restore points before installing updates. I tried everything and nothing seemed to work. I removed the full disk, which was impeding the creation of new restore points. Luckily, the offending drive was a data disk, not needed to operate the system. Then i tried a free repair program from www.tweaking.com called "Windows Repair (All in One)" version 1.4.3. It automatically applied some of the tweaks suggested in this forum, and then some others which are amply described in the program itself. With Vista, you don't need the original Windows disk. Eureka! The old restore points were gone forever, but again my system started making new ones. Now I can update Windows Vista, and create new restore points. To boot, my system is faster, and one week after, still works without a hitch! I hope this serves to solve other people suffering from the same problem.

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System restore not fixed
Jul 18, 2016 12:49PM PDT

I have the same problem! My paid Tech support just spent 16 hours trying to fix this problem. He thought it was fixed but when I tried today there were no restore points. I have come to the conclusion it is not fixable. I have a dell PC with windows 7.

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Please don't bury your post like this.
Jul 18, 2016 12:54PM PDT

I have come across many reasons for SR to fail but here, in a discussion from 2010 after many pages? Let's start at the top with your new post including your PC details along with the antivirus suite.

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My system restore works!
Jul 18, 2016 3:50PM PDT

I still don't now how this posting works. I'm 78 so I have an excuse. My tech support service (My Techpals) Davis has restored my system restore after 16 hrs. I did not work earlier when I tried it, but I got some updates and I decided to try again, so I clicked on System restore and it worked, I could restore it to before the updates. Just wanted to see if it worked. It was difficult for a pro. to fix but it can be done! You may need to pay to get it back. Good Luck!