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General discussion

Why are my Windows system restore points disappearing?

Jun 25, 2010 6:46AM PDT
Question:

Why are my Windows system restore points disappearing?


I hope you all can help. I am having problems with my system restore points in Windows 7. I create the restore points, but when after I shut down my PC, they are gone. This is happening with all restore points that the system creates also, such as when it installs updates. I have tried everything suggested online. I made sure that system restore is on, I checked the service, and I set volume shadowing to automatic. Does anyone else having this issue? Any help or ideas would be really appreciated.

Submitted by: Paul C.

Here are some featured member answers to get you started, but
please read all the advice and suggestions that our
members have contributed to this question.

System Restore Points --Submitted by hideout587
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328312#3328312

Restore points disappearing - Houdini is back - LOL --Submitted by GEO2003
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328421#3328421

Maybe some external application is doing this --Submitted by algotechie
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328429#3328429

It happened to me, too --Submitted by rje49
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328398#3328398

Advanced System parameters : size limitation on disk --Submitted by verdyp
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328979#3328979

Do you use McAfee? --Submitted by mintzs1
http://forums.cnet.com/5208-19411_102-0.html?messageID=3328656#3328656

Thank you to all who contributed!

If you have any addition advice, solutions, or recommendations for Paul, please step right up and post it. Please be as detailed as possible when providing an answer. Thank you!

Discussion is locked

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Fix-it Utilities 10
Jun 25, 2010 7:58PM PDT

You need to buy a copy of fix-it utilities 10 this creates it's own restore points and will also create system restore points as well. The program is available from: www.avanquest.com & will cost you $39.00. Believe me it's well worth the money.

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Ive noticed same thing
Jun 25, 2010 9:30PM PDT

i ossume there a failureppoint in checking that 'automatic restorationpoint' thats how the previous point destroyed

is there chance to just create restorationpoint without automatic
service on

so you should do ur reastorationpoints all the time like in a week or so for others - many of us might need lot more if they are uninstalling/installing stuff

if u had a restorationpoint from over a year or so and you would restore your your whole settings: wow what a chance it would be..

restoring is desingned to fix programs bugs etc what ever u are feeling when ure going to think and possibly to restorepoint your machine

I only think about this and hope its all nonsense

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System Restore points are not eternal
Jun 25, 2010 10:39PM PDT

The reason Windows deletes some of your system restore points is to make room for new ones. These take up a considerable amount of room and the system is just being tidy by keeping on the most recent ones that are created.

There are also many utilities out there that while cleaning your hard disk, will without your knowledge, wipe most of those restore points. Use these utilities with caution. Some will advise you of this and offer a choice, while others may not.

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Windows restore points disappearings
Jun 26, 2010 12:48AM PDT

One of the things that caused the restore points to dissapear on my machines ( which were running XP & Vista) was trying to view or access password protected files without the password on a backup disk. It gave no warning. Just all the restore points were gone. The protected files could not be accessed or deleted. I can view or access files on the disk just not the protected ones. No cure for this problem here.

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Windows System Restore Solution
Jun 26, 2010 1:08AM PDT

You can always disable system restore and download "ERUNT".
Emergency Recovery Utility NT.

http://www.larshederer.homepage.t-online.de/erunt/

Question: Does ERUNT and NTREGOPT run on Windows 7?
Answer: ERUNT and NTREGOPT in their current versions 1.1j are still compatible with Windows 7, but as in Vista, they will only work correctly if you turn off User Account Control in Windows' Control Panel (move the slider to the lowest position).

Also, a problem has been discovered which on many systems causes ERDNT and NTREGOPT to display a "RegSaveKey: 3" error when optimizing / restoring the BCD00000000 hive. The cause is that after a clean install of Windows 7, the BCD part of the registry which contains Windows' boot configuration data resides on a hidden system partition with no drive letter assigned in Explorer. You can simply ignore this error and continue, or as a workaround, open Disk Managemant in Control Panel and right-click on the partition displayed as "System Reserved" to assign a drive letter.

Future versions of ERUNT and NTREGOPT will of course have these issues fixed. Keep an eye on the homepage for updates.
Hope this helps. Rogermac

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System restore points
Jun 26, 2010 1:23AM PDT

Do a computer restart in the 'safe mode', then do your system restore and it will work. Have a good day.

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Do you use McAfee?
Jun 26, 2010 1:29AM PDT

Another reason may be if you are using McAfee quick clean. (Probably other antivirus apps have the same type of cleaner). There is a check box titled:
"System Restore Point Cleaner" see if that is checked.

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Restore Points
Jun 26, 2010 2:11AM PDT

If you try all the solutions above, know this. My lenovo and Toshiba have the same problems. I haven?t tried the above solutions to the Toshiba yet but I suspect the problem is the same as the lenovo that has been fixed? I tried the above solutions on my lenovo and this is how I fixed it.?. The restore points were working fine until I put my machine on auto update. A few days later I got an update, the machine restarted, and that was the end of the restore option. Everything I tried failed so if installed my disk backup and it still wouldn?t work. After 2 weeks messing around with it I called support 2 or 3 times and they decided the OS installed incorrectly. I didn?t agree so I waited a week and manually did OS updates, now it works. If your machine is under warranty try this ? call support, tell them the last update was a VIRUS from MS. Turn auto updates off. Wait a couple weeks then try the updates. OS problem.

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Udate to Post 20 "Disk space for Sytem Resore is full"
Jun 26, 2010 5:16AM PDT

The "vanishing" System Restore points may be a program that automatically creates more hard disk space by deleting the System Restore points on boot. When you get to the System Restore settings, as I explained before in Post 20, look at the amount of disk space currently used and the amount currently allowed. If the spaced used is lower than the amount allowed, a program that you installed is probably deleting the restore points. To find which program is the villain type msconfig in search and uncheck all startup programs that may have a "clean up" feature. Reboot and create a restore point, reboot, and open System Restore and see if the new restore point is there. If it is, one of those programs is causing your problem.

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Simple question, simple answer..
Jun 26, 2010 5:28AM PDT

System restore uses a fixed amount of disk space in a folder that's hidden from view to store back up copies of files. Let's say for simplicity's sake, it's allocated to 2 GB. It's actually a percentage of the partition's size. The bigger the drive/partition, the more space gets allocated to System Restore.

So what happens, when you create a restore point when you install something, the system makes copies of the files being replaced. When that 2 GB fills up, the oldest snapshot(s) will be deleted to make room for a newer snapshot.

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Not that simple
Jun 26, 2010 5:36AM PDT

The original question states that all restore points were deleted, not merely the oldest ones - which is normal.

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Windows restore points disappearing
Jun 26, 2010 6:26AM PDT

Sounds like a good thing to me! I have only ever seen Windows restore mess up a computer and NEVER save one. They are an excellent way to backup/save any malware that may be on your computer, too. I have always turned that feature off and have never regretted it.
Sure Windows upgrade and some sevice packs may force me to turn it on,
but immediately afterwards - it's off and remove all restore points. Also restore points are a good way to use up hard drive space... I have routinely seen 20-40 GB! wasted on those (on other peoples computers).

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Restore points
Jun 26, 2010 6:58AM PDT

I suggest you maje sure you have the necessary disk space reserved to contain the restore points, Microsoft reccomends you only maintain a short list (date and time wise) as too many chnages can invalidate an older restore point, also you wantg to make sure indexing for the drive is enabled
Lastly, in the unlikely event your time/date in bios is incorrect, be sure and check

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Advanced System parameters : size limitation on disk
Jun 26, 2010 5:59PM PDT

Most probably, the space left for volume shadows is too small. Once it is full, the oldest restore points start being erased automatically, and if it's still not enough, the current session since the last restore point is stopped.

Increase the space you reserve for volume shadows:
- open the "System" control panel
- click the "Advanced system parameters" link if you are on Vista or Windows 7 to open the detailed (tabbed) dialog (you may get a SUA prompt, if SUA is enabled, as this is a privilged action that needs to be confirmed)
- select the "System Protection" tab in that dialog, and make sure that the protection is enabled on the system disk (most often CHappy
- select this disk and click the "Configure..." button to open a new dialog
- make sure that you have set the space for volume shadow to 5%-10% of disk space. If not, increase it to let it use at least 5.0 GiB.
- make sure that your disk has enough free space for storing this shadows space (you may need to perform cleanup)

Test your restoration points: create two successive restoration points without any wait between them. Then you should see at least two of them (the second one will have a very small size).
Delete the old restoration points except the last one (the smallest).
Reboot, this retoration point shuold still be there. If not, your size is still not sufficient to record all the modifications on system files and in the registry.

You may need to use the "CCleaner" tool to also free up space in yuor registry and fixing various parameter issues with incorrect data (such as invalid/missnig paths).

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Cannot create a system restore point
Sep 9, 2012 1:48AM PDT

I have tried all the suggestions in this forum...and I still get an error that states I cannot create a system restore point...HELP!

I am running Windows 7

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Suggestion.
Sep 9, 2012 1:50AM PDT

Make a new post in the Windows 7 forum and be complete about what lead up to this issue along with make, model, virus infections, repairs, registry cleaners and free hard drive spaces.

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no restore points
Jun 29, 2010 10:34AM PDT

It's a good thing you asked this question because I noticed on my wife's laptop there are zero points.In her case it's because the drive space allotted for the points(11G) is less than what is left on the drive(7G).To find the setting, go into system properties, click on the system protection tab, click on configure. There is a slider to adjust the amount of drive space to be used.
Greg

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Why are my Windows system restore points disappearing?
Jul 1, 2010 7:46PM PDT

Good day to you Paul,
try checking the settings for disc defragment and disk clean-up via system tools, there is a setting that automatically defrags every day, just set this to off, regards Michael

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Why are my Windows system restore points disappearing?
Jul 2, 2010 10:25AM PDT
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CHKDSK
Jul 2, 2010 10:47AM PDT
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Buy a Mac
Jul 2, 2010 11:19AM PDT

Buy a Mac

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(NT) SHUT UP
Jul 2, 2010 11:22AM PDT
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:))))
Jul 2, 2010 7:51PM PDT

Very simple solution !

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Lost restore points
Jul 2, 2010 11:51AM PDT

My restore points get erased at the first day of each month !
So this month again -July 1 - the restore points were erased again.

Help .

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A scheduled task?
Jul 2, 2010 12:07PM PDT

That sounds like there must be a scheduled task, set to run monthly, that deletes your restore points. By the predictability, your culprit here is really narrowed down. Not too many things it could be.

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Did you find the Scheduled Task Location?
Jul 2, 2010 1:40PM PDT

Running WIN Xp
SP3
Can't find the scheduled erase restore points.
Found other scheduled points by not the restore once a month.

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Maybe a good virus checker may resolve your problem...
Jul 2, 2010 7:16PM PDT

I had the same problem on my PC for a period of months, a year or so ago. It turned out that there was an undetected virus somewhere in the system that kept getting copied into the files that windows uses for the storage of Restore points. When I removed the virus from the system using a new virus checker, new restore points stayed in place and were usable.

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Did I miss something?
Jul 2, 2010 12:21PM PDT

Are these like rewards points that you get from Microsoft?

Do you have to buy so many products, or what?

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Yup
Jul 2, 2010 12:55PM PDT

Buy 2, get one free

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system restore points
Jul 2, 2010 12:23PM PDT

this works for me...turn off system restore in control panel,system,system restore click disable enter wait...it will say turned off.total shutdown and restart. when comp back up go back to control panel, system,system restore, turn system restore back on,enter.wait...it will say monitoring. another total shutdown and restart. when comp comes back up.. it should be fixed. also empty your recycle bin as a precaution. this works everytime for me. in windows 7 its harder to find control panel than xp but its there..ever since i changed from norton to mcafee my computer time is not spent on fixing..sorry norton..thats my opinion ..cboardwoman out