Sorry but I suspect the general feeling here will be that this is your responsibility.
2 reasons;
1] We only lose what we don't backup. It's a hard lesson to be learnt and we have all had to learn it.
2] Any reinstall is likely to lose files, wherever they are. Some 'Repair Installs' may work and conserve such folders like My Documents, but the risk is too great to leave it to chance. But in any case, anything on the root directory is most likely to be overwritten.
It seems the IT people said they would reload. I would always assume that to mean reinstall, and so I would be forewarned and take all of my files off beforehand.
Sorry. I don't think you will get any different answers here.
Is there any possibility any of these files are backed up on the works' server?
Mark
Hello all,
I am new here and i work in a large digital company. I recent was having trouble with my computer, it was bogged down with alot of stuff... anyway i requested help from our IT staff and they offered to reload my computer and that it would take about a work day to get it all nice and clean.
Anyways today comes along and the IT staff finshed it relatively quickly but i found that non of the stuff i kept in the c:\ drive is there? I asked why the IT people didnt back it up and they told me unless it was in the "My documents" or "Desktop" they didnt back it up and were not going to search and assume whats good and whats not...
Is this normal practice for IT people? Or am i the bafoon for thinking they were going to back up that stuff.

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