Windows Legacy OS forum

General discussion

Who 's responsibility is it?

by mccartb / August 23, 2006 1:21 PM PDT

I have a Dell XP-running XP PRO-ver 5.1.2600
MSIE = 6.0
I have Spyware Doctor. When I try and run the
'SMART UPDATE', I get;

'UPDATE.EXE has encountered a problem and needs to close-Please notify Microsoft about this'

I did, and they responded by saying I shpuld contact the software manufacturer to request assistance.

This message 'comes up' when I attempt to run smart-update. It appears to be a system generated message
not a 'program specific' message.

Who do I contact to find out whats going on?

Barry
Toronto

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Barry, did you pay for Spyware Doctor?
by DarCLew2 / August 23, 2006 4:51 PM PDT

There is in the middle row top red box. free antispyare at: http://www.filehippo.com/
►Ad Aware Personal 1.06
►CWShredder 2.19
►HijackThis 1.99.1
►Rootkit Revealer 1.70
►Spybot Search and Destroy 1.4
►SpywareBlaster 3.5.1
Darrell Lewis - I use Ad-Aware SE, update every seven days you have to be online for that but runs without being online

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Spyware Doctor - Smart-updates problems...
by Papa Echo / August 23, 2006 5:21 PM PDT

It is not a question of responsibility. After all, you paid nothing for it, so it is use at your own risks, although it is ''a multi-award winning spyware removal utility''. Other users have no problems. There are third party support, such as at HERE

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For the free stuff, no one. But here's what I do.
by R. Proffitt Forum moderator / August 23, 2006 9:35 PM PDT

If I want to update a software and the builtin updater fails I've learned to uninstall said software, download it's latest and install the latest.

The industry is not even close to getting it right.

Bob

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