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White Screen and no restore points


Over the past few weeks my PC will white screen occasionally; it seems like it happens when I switch users.....then, of course, I have to reboot. It happened twice today so I decided it was time for the old system restore. But, my most recent point was as midnight tonight. (I just went to check it again and see that there are currently NO restore points....great).

Any suggestions on my next steps....maybe upgrade to win 7?

Also, my windows folder is 15GB, does that seem excessive?

Thx for any advice - Chris

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First read a prior discussion.

In reply to: White Screen and no restore points

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Prior discussion

In reply to: First read a prior discussion.

Yes, I should have checked...sorry about that.

It is an Acer 4315 with Vista Home Basic SP1 - Thx

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Is this that Celeron M model?

In reply to: Prior discussion

Using that I see you can open it up to give it a blast of canned air. Read and click on the link about laptop cleaning on the right.

Now about software issues. If you read the post where we went deep into the HIJACKTHIS log you see where we look for possible issues and get them gone.

In your case we don't have enough detail yet. It could be a failing hard disk or some other software but since you know that switching users can cause this, I'd stop doing that. Just log out and back in.

With only 512MB RAM and an 80GB drive that is in my opinion a demanding task. Resolving this may never happen.
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Acer 4315

In reply to: Is this that Celeron M model?

Yes it is a mighty Celeron 530 (1.7ghz)
80GB (40/40 C & D drive)

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Any chance of peek under the software hood?

In reply to: Acer 4315

Reply to your TOP post with a HIJACKTHIS log to see if anyone finds an issue.

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