Samsung forum

General discussion

White dots on Samsung HLT5676SX/XAA

by Davidjolliff / September 21, 2011 7:19 AM PDT

I know this subject has been beat to death but I'm yet another victim of Samsung not doing anything about my DMD chip.

I spoke with Samsung last night about my issue and all the guy could tell me was my T.V. was out of warranty. I kept telling him I knew that but this was the DMD board issue and he just kept saying "sorry sir you tv no longer in warranty". There was definately a huge language barrier (which is another pet peeve I have but not here nor there) and I gave up with him. He did set me up with a local repair shop. That shop called me today and told me it would cost $550 to repair the tv. For that price I can guy buy a new LCD.

I called Samsung again today, the lady I spoke with said my model was not on the list for repairs. I asked her if Samsung stood behind their product at all and her response was, "No sir". I guess that's all I really need to hear. Samsung has a very common issue with their tv's and they don't care. I guess they already got their money from me so why stand behind it?

If anyone has some helpfull advice for me it would be nice. Please hurry though because I'm headed to Best Buy this weekend to get another T.V. It obviously WONT be a Samsung.

Discussion is locked
You are posting a reply to: White dots on Samsung HLT5676SX/XAA
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: White dots on Samsung HLT5676SX/XAA
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!