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"white dots" issue on DLP TV

My Samsung TV is experiencing the "white dots" issue . How can I receive my free one time courtesy repair that other Samsung owners have received?

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Just called Samsung

In reply to: "white dots" issue on DLP TV

It depends on the TV whether you'll get service or not. Apparently the DPL TV are not covered by NOTHING!!! It's a rip off and we should be able to do something. It's a known issues and Samsung should stop up to the plate and fix it.

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How about all the other Ti powered DLPs?

In reply to: Just called Samsung

The white dot issue haunts almost any make that used the Ti DLP DMD design. And while most get 4 or more years from the DMD, consumers expected longer life spans. It's a part that will wear out. Ti seems to be the common source for the DMD with heat and humidity being factors in life span.

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