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Which would be best for me?

I now have the lg 3100 with verizon. I love the phone, but the one thing that I hate is the ringer is too soft, and I miss a lot of calls. I was told they could do nothing about this.
I mainly need a phone for emergencys, so I want a good phone, such as ringer loud, being able to hear well, and maybe voice calling. I really don't know too much about that.
I am thinking of either the LG 3200 or the LG 6100.
Above anything else, it has to be reliable since I have a medical problem.
Any help with this decision would be appreciated.

Crossing

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