Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Which wiselink do i have?

Mar 9, 2009 7:25AM PDT

I have bought the following TV:
Samsung LE40A786R LED TV 40''.
Please inform me which wiselink uses.

Thanks

Discussion is locked

- Collapse -
Stil which wiselink to i have!!!!
Mar 10, 2009 10:38PM PDT

It is so difficult to answer my question?

Thanks

- Collapse -
Yes, it's difficult to answer.
Mar 10, 2009 10:43PM PDT

What exactly do you want to know that isn't being mentioned in the user manual that came with your new LCD?

Kees

- Collapse -
wiselink
Mar 10, 2009 10:48PM PDT

I shaw in samsung that all series from 7 and up has the wiselink pro,
my tv has wiselink (not pro), and i want to know why this happens, when
samsung says that from series 7 and up has wiselink pro.

- Collapse -
Re: wiselink
Mar 10, 2009 10:58PM PDT

That's much clearer indeed.

Now where did you see (link please) that says it 'should' have Pro and why do you think (link?) that it doesn't have?

Kees

- Collapse -
wiselink link
Mar 10, 2009 11:17PM PDT

How can i put a link in here?

- Collapse -
wiselink
Mar 10, 2009 11:18PM PDT

The answer for wiselink pro:
by Samsung_HD_Tech Samsung staff - 2/3/2009 5:13

- Collapse -
RE:wiselink
Mar 10, 2009 11:24PM PDT

No WiseLink Pro
by Samsung_HD_Tech Samsung staff - 9/2/2009 11:36

- Collapse -
That's the answer to the first question.
Mar 10, 2009 11:27PM PDT
http://www.wisegeek.com/what-is-wiselink.htm says the difference between the normal wiselink and the pro version is the ability to play video's from the USB.

So the question is: does your TV play video's from the USB-stick?
- according to the manual?
- in practice?
You didn't tell anything on that yet!

Kees
- Collapse -
re: answer
Mar 10, 2009 11:33PM PDT

No my tv does not play video from usb stick's.
In practice, i put a usb stick with movie and
nothing happened.
I tried to speak here in Greece with the support
center and they don't know anything about this.

- Collapse -
So your TV ...
Mar 10, 2009 11:43PM PDT

DOES play mp3's from the USB-stick and DOES show jpeg-pictures from the USB-stick, but it does NOT play video's the same way?

- What does the manual say about it?
- http://www.samsung.com/nl/consumer/learningresources/tv/mediasolution/wiselinkpro_usersguide.html shows the list of file types supported by the pro version. What file type do you want to play?

If it doesn't play video (and you do exactly as the manual says) and it does play mp3 and pictures, then something is wrong with the TV. Luckily, as long as it's new you have warranty so they should fix it.

Best of luck.

Kees

- Collapse -
My tv
Mar 10, 2009 11:50PM PDT

Dear Kees, my tv plays photos and mp3's.
The manual reffer for wiselink(not pro).
My question was from the beginning why
has the plain wiselink and not the pro,
when samsung reffer that wiselink pro
is in 7 series model and up.
I asked support center here and they
cannot answer me.(they don't know why)

- Collapse -
Two options.
Mar 11, 2009 6:19AM PDT

1. See if Mr. Samsung (who gives most replies here) knows.
2. Return the TV if it doesn't live up to its specs. That's surely a warranty issue.

Kees

- Collapse -
Mr.Samsung
Mar 11, 2009 6:46AM PDT

Thanks Kees
How can i find Mr.Samsung?
How can i forward the messages to Mr.Samsung?

Thanks Again

- Collapse -
Mr. Samsung ...
Mar 11, 2009 8:48AM PDT

is the Samsung representative who visits this forum a few times a week and really does his utmost best to help, using his inside knowledge and contacts.

Kees