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Question

Which one..or something else?

by wb9uze / January 25, 2016 10:10 AM PST

Want to upgrade from my Gateway AMD Quad to another unit. Do I need another? Prob not since the GT5676 has been a rock for many years and is running Win 10 Pro download upgrade from Win 7 Ultimate solid as a rock. I guess I just want to try one. I've researched thoroughly and decided on either an HP Envy Phoenix 860-010 or the Dell XPS 8900 with the Intel I7 6700. A lot of negatives on the HP and quite a few on the Dell. I'm favoring the Dell for the in home service and price and the spec's are close. HP has a couple more goodies but hesitating on either one. I've even considered building my own but after all the ones I have built were all great I just don't want to mess with it. Too many years servicing systems. There's a place in Cleveland that will build one to my spec's and guarantee it 3 yrs parts and labor which sounds okay ..but? Any other options from members would be considered. I'd like to stay no more than about $1300 or less. Thanks.

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All Answers

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Answer
Here's the problem I had with HP.
by R. Proffitt Forum moderator / January 26, 2016 9:51 AM PST
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Thanks for reply
by wb9uze / January 26, 2016 10:04 AM PST

Thanks for the reply. NO HP's for me. Too many bad reports about service. Seems Dell isn't up to their past standards either. There was a time when I would not have questioned either Company but not now. I've decided on another brand with an i7 6700K processor.

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what brand/ model did you go with?
by vi_lontano / February 7, 2016 6:18 AM PST
In reply to: Thanks for reply

If you wouldn't mind posting it what brand/ model did you decide on?
and why?

My head is basically spinning with all the Bad reviews out there for both products and customer service
: (

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Reply to what brand/ model did you go with?
by wb9uze / February 8, 2016 11:10 AM PST

Bought a Lenovo Y900-341Z straight from them with an i7-6700K/ 4.0-4.2GHZ for $899.00 shipped and for another $67 I got a 3 yr warranty with in home service next day if can't be phone fixed. It is not loaded with a bunch of stuff but has 8GB DD4 RAM, 256k SSD drive and WIN 10 plus all the standard stuff, ie: USB 2.0, 3.0 plus Wi-Fi, ethernet, etc. Took it out of the box and it started up and has been fine since. Lenovo people/support seem to be real good as far as I can see. Easy to work with and knowledgeable. I installed my WIN 10 Pro and my Sandisk 480GB SSD drive and 32GB of memory will be here today. I'll use the 256GB SSD for a software backup disk. WOW......This thing is SUPER FAASSST!!

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Correction on my 1st replywhat brand/ model did you go with?
by wb9uze / February 8, 2016 11:17 AM PST

Stated the new Lenovo had 8GB of DD4 RAM...it came with 4GB, also, I have 16GB DD4 coming today (2/8/16) instead of 32GB. Had my head in a dark place. I'll never need 32GB ram.

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Thanks
by vi_lontano / February 12, 2016 5:10 PM PST

THANKS!!!

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P.S.
by wb9uze / January 26, 2016 10:07 AM PST

Their later products, along with service, have also deteriorated

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Office still buys Dell.
by R. Proffitt Forum moderator / January 26, 2016 10:28 AM PST
In reply to: P.S.

The most common issue folk have with Dell is understanding what the warranty and support covers.

It rarely covers "fast" repair cycles. You may be out of commission for days, even weeks.
It hardly ever covers any user installed apps or virus issues.

Those 2 things can really cheese folk off.

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