Longer story at http://www.cnet.com/forums/discussions/laptop-buying-advice/#post-da7ca992-025a-4773-9086-f1d443e405ef
HP shipped it with a defect in the model line and to make matters worse broke the laptop in their service. That was at 3 months. Thankfully I'm not an average person so I took the time to keep calling and filling out surveys.
HP never corrected or fixed the issue so at 9 months the message was clear. HP does not honor warranties. For that alone this was my last HP.
Want to upgrade from my Gateway AMD Quad to another unit. Do I need another? Prob not since the GT5676 has been a rock for many years and is running Win 10 Pro download upgrade from Win 7 Ultimate solid as a rock. I guess I just want to try one. I've researched thoroughly and decided on either an HP Envy Phoenix 860-010 or the Dell XPS 8900 with the Intel I7 6700. A lot of negatives on the HP and quite a few on the Dell. I'm favoring the Dell for the in home service and price and the spec's are close. HP has a couple more goodies but hesitating on either one. I've even considered building my own but after all the ones I have built were all great I just don't want to mess with it. Too many years servicing systems. There's a place in Cleveland that will build one to my spec's and guarantee it 3 yrs parts and labor which sounds okay ..but? Any other options from members would be considered. I'd like to stay no more than about $1300 or less. Thanks.