Computer Help forum

Question

Which laptop would you recommend?

by Zach22W / January 20, 2014 5:58 AM PST
Discussion is locked
You are posting a reply to: Which laptop would you recommend?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Which laptop would you recommend?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Both are refurbs
by R. Proffitt Forum moderator / January 20, 2014 6:06 AM PST

But HP lost me as they walked on the warranty at 3 months. There is plenty of documentation, the product had a design bug which had me on the phone for 8 hours as they tried many things. They sent a box and that was the last time it worked for more than 5 minutes. 6 months later it was clear HP was not going to resolve the issue and time to move to sharing this story whenever mentions that maker.

It was our last HP.
Bob

Collapse -
Answer
While I don't consider
by Jimmy Greystone / January 20, 2014 8:59 AM PST

While I don't consider refurb to necessarily be a dirty word, we're talking a Best Buy refurb which is a whole other story. It can and does happen that sometimes retail outlets like Best Buy luck into getting someone competent working in one of their stores, but usually the people with any level of talent don't stick around for very long and there's at least a dozen other idiots working there who need an illustrated guide to figure out which end of a screwdriver you use for removing screws.

So, Fry's, Micro Center, Best Buy and any others I'm forgetting... Unless you know someone who works there and you know that person is both competent and the one who repaired that specific unit, I wouldn't risk it unless they can tell you exactly what was repaired and it was something simple like the optical drive.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.