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Which internet fax service is best?

by dawnsden / October 12, 2009 5:13 AM PDT

I need to get an internet fax service (such as efax) and I know I need to pay for it but WHICH one should I get? There are so many services out there. It is really hard to weed out which services are most reliable, safest, cheapest. I would love to hear other people's experiences with these services. Thanks for everyone's help! Tricia

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by davethesuave / November 2, 2009 11:37 PM PST

Hi Tricia. I have been using RingCentral for the past month, and HOLD ON: I am just about to drop them, and find something else. I was on the phone with tech support last week for 45 minutes. They have something called "Call Controller", and sometimes it works, and sometimes it does not work. I am an intermediate-level computer user, and very frustrated.
As you indicated, when you search for this type of service, there are plenty of vultures circling overhead hoping to grab your business {money}, but it does not seem simple to just find an unbiased review of the Many services out there.
I guess I'll look into My Fax, or eFax next. They could not be more irritating than RingCentral {I pray to God}.
Let me knwo if you have found something worthwhile in the meantime, thanks.

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Internet Fax service
by dawnsden / November 3, 2009 1:03 AM PST
In reply to: RingCentral

Thanks for responding to my request. I decided to go with The setup went smoothly and all of my test faxes have gone OK but I haven't had a chance to use it much. One thing I did notice is that it seems to take 2 pages to send a 1 page email which of course you are charged for. You may want to ask them abouot that. I plan to call them and ask. Good luck, Tricia

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by davethesuave / November 3, 2009 1:20 AM PST
In reply to: Internet Fax service

OK thanks for the update. But why is it so hard to go to a site and get impartial opinions about this? Good luck also. I guess I should shrug my shoulders and say I'll try it? Irritating!!

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Impartial Opinions?
by Grif Thomas Forum moderator / November 3, 2009 5:13 AM PST
In reply to: OK

Most opinions about any product are quite the opposite.. The user has become quite "partial" to the product and that's exactly why they recommend them. So I guess it's not quite clear what you're asking for..

As to why many users don't use a computer to FAX documents, and possibly the reason why you don't get many opinions on the topic, it can be a pain depending on how much FAXing you actually do.. We send and receive a LOT of FAX documents at our agency, hundreds of pages daily, and we find it much easier and economical to use the basic FAX machine which connects to a telephone line.

Hope this helps.


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