Question

Where is the comment section????

Why can't i see the comment section after the articles????????

Discussion is locked
Follow
Reply to: Where is the comment section????
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Where is the comment section????
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Clarification Request
Link please.

That way I can check it out.

- Collapse -
link
- Collapse -
Scroll down and click on "show comments".

Dafydd.

- Collapse -
where?

that is exactly what i can't find.

- Collapse -
The contrast of text and button color

Means some may miss it.

Its at the end of the article.

- Collapse -
sorry

i am so sorry to keep bothering you i must be blind i still can't see it can you just send a snapshot or something?

thanks

- Collapse -
Here's a pict.

I pointed to it and the yellow highlight was added by me.

- Collapse -
That's no longer on the page as I view it Bob.

But I'm having problems posting images.
Dafydd.

- Collapse -
Working fine here

FF v 49.0.2

- Collapse -
I used to see that Digger....

but going back to that link on a different machine, does not show it.
Mystery? Having said that, I've got problems posting screenshots.
Dafydd.

- Collapse -
perhaps you blocked it?

Maybe it's coming from an image source you have blocked. If using firefox, right clk and choose "view page info" and then check all the images reported there and see if any have an "x" blocking them.

- Collapse -
I bet you're right.

Adblockers can break that.

- Collapse -
Just checked the OP's link.

And I'm seeing the "show comments" button again. I haven't blocked anything so mystery to me.
Dafydd.

- Collapse -
Since the comments section is one the last thing to load....

on the page, sometimes there will be a delay if an image or ad is hung up on loading. Is that the case here?

- Collapse -
Could well be Lee.

When I first clicked on the OP's link it was there. When I looked after Bob posted the screenshot it was gone but I'm seeing it now.
Dafydd.

- Collapse -
Thanks Dafydd, we were have some site issue this morning...

but has since resided. But not sure if it caused this.

Thanks for checking and the follow up, Dafydd. Now to hear back from Shadowspear12 to see if he/she has fallen into a test bucket.

Cheers!
-Lee

- Collapse -
Answer
Hmmm after reading this thread...

I'm wondering if some of you are in test bucket for our articles A/B test.

For those of you not seeing the comments section on this giveaway article:
https://www.cnet.com/news/cnet-giveaway-leme-bluetooth-headphone/

If you are looking at top of the page, is the CNET navigation band red with white text or just white with black text? Let me know.

Thank you!
-Lee

- Collapse -
Red with white text here Lee.

Dafydd.

- Collapse -
In the event that any of you fell into a test bucket...
- Collapse -
Thanks

thanks i found it

- Collapse -
YAY!

We got there in the end. Grin
Dafydd.

- Collapse -
Awesome!

Do mind tell me which one of the test buckets that you fell into from my example above?

Or did you fall into a bucket at all?

Let me know because this will allow me to communicate to our product manager the difficulty of finding the comments section.

Thank you!
-Lee

- Collapse -
Keep finding ways to make it more difficult to use this site

Why did I have to search a forum to find out where you hid the comments section? This is ridiculous.

- Collapse -
Well vannk73, I'm just glad you found the forums...

but on a more serious note, thank you for your feedback and you are absolutely correct that it shouldn't have come to you having to search our forum to figure out where and how to expose the comments section in our article pages. We will be addressing this once we deploy a change out tomorrow, so please hang in there.

Thank you again for your feedback and we do apologize for your frustrations.

-Lee

- Collapse -
Not like any of those

Mine is like the second one - and it's enough to make me leave the site if you don't change it. It doesn't show up most of the time unless I happen to scroll JUST RIGHT (scroll wrong and a different bar shows up instead with no link to comments on it) - and you'd better not scroll up once you trigger it or it will disappear. It's unintuitive - and even when I know it's there, it's difficult to use.

Maybe it's that I'm using Firefox, maybe it's that I scroll with a scroll wheel - I don't know. But I'd nearly given up on using CNet, because the comments section on articles is one of the things about it I enjoyed, and I haven't even seen the comments for a week.

- Collapse -
Comment by product manager down below.

Dafydd.

- Collapse -
I don't get it !

I have never had a problem seeing the comments , I just looked again at the link Lee supplied .
Just updated FF to v 50.0

- Collapse -
Hi EB, thanks for the feedback.

I have been working with the product manager in regards to addressing this complaint on how difficult it is to expose the comments section. People are unhappy and frustrated and I do apologize for the terrible experience. We will be address this issue as soon as we possibly can.

For not this is how to expose the comments section on the redesigned CNET article pages:
http://i.giphy.com/SWXf3H5gSFPqg.gif

Again I am sorry for the frustrating experience. Hang in there.

-Lee

- Collapse -
The comments area is now hard to find here.

It appears that something has changed for me as well.

- Collapse -
15 minutes later. Still didn't find it.

Well, that was annoying.

CNET Forums