Normally, when you have an Internet connection, Vista actually has a sort of taskbar icon for customer feedback about Vista. Unfortunately, because it's your modem that's not being found, you don't have that option. If there are no drivers to be found on the modem's manufacturer's website, then I would suggest calling Microsoft for help.
Since the VISTA device manager cannot see my PCI modem, where can I tell MS ? Been in circles on their site.
Chet

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