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General discussion

Where can I Report a VISTA problem to MS

Jun 23, 2006 8:40AM PDT

Since the VISTA device manager cannot see my PCI modem, where can I tell MS ? Been in circles on their site.

Chet

Discussion is locked

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Vista Problem Reporting
Jun 23, 2006 11:16AM PDT

Normally, when you have an Internet connection, Vista actually has a sort of taskbar icon for customer feedback about Vista. Unfortunately, because it's your modem that's not being found, you don't have that option. If there are no drivers to be found on the modem's manufacturer's website, then I would suggest calling Microsoft for help.

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Report windows vista problems comments & feedback here
Sep 19, 2006 8:26PM PDT
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You won't get a taxi without drivers..
Jun 23, 2006 5:45PM PDT

and it may not just be a Vista problem. Although you didn't give much info
(since you don't seem like you wanted an answer to the cause anyway so it's obvious why)
but I would like to ask if you even installed your modem drivers after the Vista install?

(if applicable to modem)Did you try installing the drivers without the modem connected in the PCI slot, then reseating the modem and reboot?

(if applicable to modem) did you try taking out the modem, reseating it and then reboot and see if found or at least then install the drivers?

Paul

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Vista in a nutshell and what u need 2 know b4 installing
Sep 19, 2006 8:18PM PDT

I love vista, its robust and is visually stunning. It has the visual feeling and responsiveness of Mac OS 10 yet with the robust performance of windows, infact i really think microsoft has copied alot of the graphic design for vista and office 2007 from the mac operating system.

However there are some major problems u should consider b4 installing Vista:

Firslty i recommend you use the dual boot system so u can boot back to XP to uninstall or change programs that don't work in in vista - and alot of programs don't work well on vista.

Expect up to 3 hrs for install of vista, better to clean install rather than upgrade.

1. Install it on a large hard drive - it requires 15G just for the op system, and don't use paritions - 6. Vista freaks out with stupid warning promtps when you copy and paste between partitions - so don't use
them
2. Have at least 1 G of ram
3. Uninstall all Norton symantec products esp norton internet security before installing upgrade of vista. It completely srews vista up and is hard to unistall from vista,esp the firewall - I use trend micro pccillin 2007 for vista
4. DISABLE USER ACCOUNTS CONTROL - this feature is stupid and so annoying in vista - its meant to stop uncontrolled use of programs from hacker and adware but i mean most good firewalls stop this anyways. These terrible prompts that come up all the time when u run programs - disable this
5. Cute FTP and WSFTp don't work on vista yet!

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Contact MS
Sep 19, 2006 11:59PM PDT

1-800-MICROSOFT

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Vista :-D
Jul 20, 2007 3:02AM PDT

I have been running Vista Business for some 1? months now and its works perfectly sofar - of cause I had the initial problems with drivers and that stupid UAC thing.

But just a few hours ago I got my first Blue Screen of Death on Vista - it said Hardware Failure and once I restated the computer it worked fine again.

EXCEPT for one little thing, every cookie and saved password as well as username in FireFox had been deleted. And I dont understand why the hell it happend just because Vista had a hardware failure Sad