You proved that was not the place to shop. They won't answer your question before the sale so they do not deserve your patronage.
Try stores that will talk to you.
I am looking to buy a laptop from this website http://allshoppingstore.com/shopping/category.aspx?g=Electronics&ni=565108&nd=Notebooks , it seams a great website, but before going ahead and buy one I am looking for any suggestion about the model I need , I need this laptop for graphic design.
Please help me.