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General discussion

where are my Cnet newsletters, Cnet has stopped delivering.

Jan 18, 2007 3:31AM PST

Where are the cnet newsletters? Cnet has stopped delivering them.....

Discussion is locked

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I am getting them
Jan 18, 2007 4:07AM PST

Did you look in your SPAM filter?

Sometimes you isp tightens the settings on SPAM and then things go there instead.


Rick

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Rick
Jan 20, 2007 8:39AM PST

I am not getting them since changing from Adelphia to Comcast either.
Not sure why? Any ideas of why?

-Kevin

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Did you change
Jan 20, 2007 8:02PM PST

your email address here @ CNET?

if not, then this could be why.

Click on one of your posts and click on

taboma

when you get to taboma's profile, click on edit my profile.

click on update email address and put you new email address in.

It should, change everything to your new email address, login newsletters, etc...


Hope this helps.


Rick

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Changing email addresses
Jan 21, 2007 11:45AM PST

Rick, Already did that and updated my profile as well over a month ago.
Wouldn't be the first glitch with CNET.
Thanks,

Kevin

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(NT) im on comcast i get them
Jan 21, 2007 12:47PM PST
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If you changed your email address
Jan 21, 2007 2:40PM PST

then look in your spam folder. Tell it that's it's NOT spam.


Rick

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Not receiving CNET Newsletters
Jan 25, 2007 2:35PM PST

Rick, Wii try your suggestion.

-Kevin

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Not receiving CNET Newsletters
Feb 9, 2007 8:41AM PST

Rick, Kevin,

I have the same problem, I tried to consolidate all the cnet mails to one account (I was subscribed using 3 different emails) and now I don't get any newsletter.

Any idea where to go or what to do?

Thks
Morgan

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Go here Morgan
Feb 9, 2007 8:54AM PST
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Didn't help :-(
Feb 9, 2007 9:05AM PST

Thanks Lee,

I was there, I got almost all the newsletters selected, I also got the confirmation email and no way. No newsletter, any idea?

Thks
Morgan
PS: I have done all this almost a week ago and since I did't get any mail I started looking for help on the forums.

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Try looking
Feb 9, 2007 9:34AM PST

on the webserver.

Log in and then look at your settings. I found them there already. Some isp"s put emails with html coding into a Spam or Junk mail folder. Some isp"s totally block them, in that case, Lee would have to add all his graphice before he sends the newsletter.


Rick

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Problem solved
Feb 9, 2007 10:23AM PST

Rick, Lee,

Problem solved, my mistake (I apologize), it was not the spam filter, it was a weird rule that I once changed that moved all the newsletter mail to a folder but the confirmation ones.

Again thks a lot and sorry for the trouble.

Morgan
:oops:

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These things happen
Feb 9, 2007 11:28AM PST

I made some special rules and forgot about them.


Rick

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No worries, just glad it's all figured out
Feb 12, 2007 8:56AM PST

Thanks for updating us.

Cheers!
-Lee