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General discussion

when emailing from corel jpg gets converted to dat

Feb 22, 2011 12:34AM PST

I've used Corel Paint Shop Pro XI for quite a while to edit photos. I've never had a problem emailing edited photos until yesterday. Now, for some reason, every edited photo I try to email gets converted to a dat file (from a jpg file). All unedited photos that I email remail jpgs. I've searched for an answer to this problem, but can't find anythign to help. I've tried changing the settings in Outlook from html to plain test and that didn't help either.

Any ideas?

Thanks,
Melissa

Discussion is locked

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Having seen this with other apps.
Feb 22, 2011 12:44AM PST

My suggestion is to email jpg's with your email program or app. We see this issue with many apps today. I make no apology for the errors but let's go with what works.
Bob

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corel problem
Feb 22, 2011 1:59AM PST

I guess I'm trying to understand why this function has stopped working correctly in Corel. I've been doing it this way literally for several years. When I try to email photos with Outlook alone (not using Corel) the images are always huge. Corel automatically resizes them, and I can send (in the past, not now) right after I edit them without having to save, go into another file, etc.

I'm thinking of uninstalling and reinstalling Corel to see if that helps.

I'm so bummed.

Thanks,
Melissa

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windows mail not outlook
Feb 22, 2011 2:08AM PST

Sorry.. I have windows mail, not outlook.

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Just a thought.
Feb 22, 2011 4:36AM PST

I notice you say this only happens with photos you have edited.

So just a thought, after editing are you re-saving the file as a JPG file, eg to save the changes?

I wonder if you are attempting to email an unsaved file from Corel, in which case it is likely to be just data because of the changes you have made.

Mark

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corel and saving
Feb 22, 2011 5:42AM PST

Hi Mark. No I haven't been re-saving the file as a jpg and was trying to email an unsaved file from Corel. I had wondered if this might be the cause, but in the past I've been able to email edited photos without saving first, so figured this wasn't the problem. The other weird thing it was doing was sending non-edited photos twice. But these emails always contained at least one edited, unsaved photo... so maybe that was confusing things.

After reading your post I thought I'd give what you suggested a try, and it worked! Thank you so much! I can't tell you how much I appreciate your input! I spent all day trying to figure this out and was getting ready to uninstall and reinstall Corel.

Thanks again!
Melissa

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That's good, glad you got it sorted.
Feb 22, 2011 7:35PM PST

I can't explain why it worked before but not now, but I know from my Microsoft Word days that when I opened any document Word always created a temporary file, and it was this file I was working on. Something like 'raw' data or similar, and it only disappeared when I saved the changes.

Good work.

Mark