Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

What's wrong with my macbook?

Jul 2, 2015 8:19PM PDT

I have a macbook pro, the model # is A1278.

Some background:

This was my daughter's laptop, she left it here when she left for college. I finally booted it up but it would only boot to a blank white screen, so I ran apple's mac resource inspector on it and it was showing that there was a problem reading the HDD.

So I replaced the HDD with a new one from best buy and turned it back on only to get the same white screen. At this point, I decided to replace the HDD cable as well, so I ordered one and replaced my current one. Now the laptop boots to the folder with the question mark on it.

I know that it makes sense to see this since I haven't yet installed the OS on the new HDD, however, I cannot boot off of my flash drive or CD with an OS on it.

I've tried resetting PRAM, doing the Command + R OSX installer, booting into safe mode, however when I try to use any of these boot keys other than N, I just get a blank white screen again.

At this point, I'm leaning heavily towards a jacked up logic board, but I wanted some others' opinions. Thoughts?

Discussion is locked

- Collapse -
Answer
Or the optical drive is gone too.
Jul 2, 2015 11:08PM PDT

Clean the lens, retest then swap in a new ODD.

- Collapse -
Not the ODD
Jul 3, 2015 11:40AM PDT

There is nothing wrong with the ODD that I am aware of. Like I said, I even used a USB with the operating system on it. The problem is not that the media is not being read, it's that I cannot load into boot option by holding down option, C, or command + R. When I try that, I only get a blank white screen.

- Collapse -
Then the news is grim.
Jul 3, 2015 1:51PM PDT

That points to connection to/from the ODD or a bad motherboard. Let me be clear. I won't write long winded texts when it's failing like that. I would however remove the ODD since you had USB for a test.