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Bob
Because of the ever growing technology, today's consumers face several factors. One of which is technology repair and troubleshooting. Unfortunately, we have to face the question of not if Im going to need some assistance to when im I going to need assistance. Coastal Connection is conducting this survey to better understand how to server consumers in this area of technology.
1.How many devices do you own. (computer, smart phone, ipad, tablet)
2.How many times during the year did you some type of technical assistance with any of your devices
3.Who did you seek assistance from. ( family or friend, local company, online company, manufacture of device.
4.Who would you prefer Would you pay for a maintenance program that offer remote assistance, onsite assistance as well as a local store front all for a set price that's lower than your local repair shops.
5.to solve your technical issues.
6.What do you think is a reasonable price for technical issues
7.Would you pay for a monthly preventive maintenance program
8.What services would you like offered in a monthly maintenance program
9.Would you pay for a monthly preventive maintenance program that offer a set price that's lower than local repair companies

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