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What's wrong with Samsung Blu-Ray players?

by dejola / November 22, 2009 3:40 AM PST

I'm going to buy a blu-ray player. I have a Samsung LN52A630 HDTV and love it.

I don't believe evrything I read, but most of what I read on the net about Samsung's blue ray players makes me afraid, very afraid, to get a Samsung blu-ray player.

What seems to be the problem, Samsung? How is it hat you can make superb HDTVs but can't seem to get blu-ray right? I read about hacked netflix, difficult firmware upgrades, no built-in wireless adapter (one has to spring for another $75 for one), dismal 90 day warranty and equally dismal tech support, and so on.

To be fair, Samsung's upconverting seems to be superior.

Can a buy a Samsung blu-ray player with confidence or should I look elsewhere. Is is just the cheaper models that are causing all the controversey (and even a class action lawsuit).

If I do stick with Samsung which blu-ray player will give me the least

Thanks so much.

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by CrotalusHH / November 23, 2009 12:51 AM PST

I don't know about the "best" one, but I threw my BD-P1500 away.

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Samsung Blu-Ray Player
by gandalf1369 / November 23, 2009 5:04 AM PST

Well, I can understand your reluctance based on what you have seen and read on this and other forums. All I can tell you is that I have had a Samsung 1500 Blu-Ray player for 10 months now and have had absolutely no problem with it.

It has played every blu-ray, commercial DVD, DVDs that I have burned, and audio CD's that I have stuck in it. I have updated the firmware continuously over that time and am running 2.5 right now. Never had a problem with firmware updates either.

I can't comment on Samsung's customer service too much except to say that I only had to contact them once for my LN52A860 LCD - had the inverter boards replaced because of the IR interference. The service call was scheduled within a couple of days, the serviceman was at the house within two weeks, and the boards replaced without problem. Overall I was satisfied but remember I never had to contact them concerning the blu-ray player.

About the only thing I can say is to remember that most people who never have any problems don't post about that on the internet. I realize that other people have had different experiences with their equipment than I have had - yours may be good or bad. But I think that is true for any manufacturer.

Good luck in your shopping . . . .

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