Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

What might be causing SSD drive spikes?

Mar 16, 2015 3:36AM PDT

Hello,

Recently my friend put up a PC for me but I'm having major issues with it. Everything was working fine until I tried to launch any game (yes, I got the PC for gaming). Games are being incredibly laggy, I'm getting lags every few seconds and recently it got even worse. Games freezing every 3 seconds make is totally impossible to play. What I suspect is the SSD drive which is spiking all the time to 100% with no reason at all (and recently after 3 weeks of not using the PC it suddenly removed Windows). There is nothing on the SSD drive, except from the programs and files that were there from the very beggining when I got the PC. I even stopped using Chrome and changed the antivirus, thinking that might have been the reason.
Here are the PC specifications:
Operating system: Win 8.1, x64
CPU: Intel(R) Core(TM) i7 - 4790 CPU @ 3.60 GHz
Graphics card: NVIDIA GeForce GTX 760
RAM: 16 GB
Motherboard: MSI Z97 - G45
SSD Drive: PLEXTOR PX - 256M6S
Harddrive: WDC WD10EZRX - 00L4HB0

I hope someone will be able to help me with this issue :C
Thanks in advance!

Discussion is locked

- Collapse -
Answer
I'd want to check the system error log & avail. RAM
Mar 16, 2015 3:59AM PDT

The first and easiest thing to check would be your available RAM. Make sure Windows is using all 16 GB. Sometimes something prevents that, and obviously that could seriously affect performance if Windows is doing a lot of paging. If that's not the problem, then I'd want to check the system error log via Control Panel -> Administrative Tools -> Computer Management -> Event Viewer -> Windows Logs -> System. This is a very cryptic list so don't worry about highly esoteric entries, just look for a lot of entries flagged ERROR in red. It's possible (likely?) that you're going through a lot of repetitive error recovery somewhere. Once you know what that is, you can zero in on finding a solution.

Good luck.

- Collapse -
Check the event viewer
Mar 16, 2015 5:44AM PDT

Thank you for the quick response! So I checked the RAM and everything seems to be fine.
As for the Event Viewer, I'm not sure what to think about it... http://prntscr.com/6hm7uh
I'm getting really frustrated about it, I paid so much for the PC and now I can't even use it for what I wanted it for...

- Collapse -
I hear you! Remember I warned that log is cryptic
Mar 16, 2015 6:02AM PDT

I found a lengthy discussion about those entries concerning DistributedCOM here:
http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/event-error-10010/69540cfb-a90c-47e1-b8a5-0b51eb0302d5

It suggests these are related to the use of Skydrive, and offers a circumvention of disabling a couple of tasks gets rid of those particular errors. I don't use either Skydrive or SSDs so I can't speak from personal experience, but hopefully the above link will at least provide some insight into your problem.

Good luck.

- Collapse -
Answer
Small world.
Mar 16, 2015 4:11AM PDT

A fellow moderator and I went over a similar, not same machine and they needed to update the firmware (mainboard, SSD and what else?) then install the Intel RST before it would settle down.

Your rig could also need a redo of heatsink and compound but you know a new tech when they start spouting temperatures. Just get over that and clean then redo the heatsink work.
Bob

- Collapse -
Have SSD will not use Skydrive.
Mar 16, 2015 6:09AM PDT

Microsoft's penchant for iffy software is one thing. Bing is the other.

Why not use MSCONFIG and take out almost everything there? There's a lot most can do without.
Bob