So when I find stuff it's usually with scans with Grif's help at http://www.cnet.com/forums/discussions/how-to-remove-pup-option-603542/#post-f742c795-5881-433b-a29b-6d758efe5cd3
Removal is often automatic but when it isn't I would post at bleepingcomputor.com for a guided search and destroy.
You didn't reveal if this was a workplace PC. Some workplaces install this as the PC is owned by the company, not the employee.
I recently started having problems with my computer, flashing of the screen when logging on and then I ran spybot and low and behold there was MobiiSpy
and a hot key system for copying files.... I was pissed. I wrote spectorsoft and they took the position they had a right to have downloaded the software on my computer. Yet they do not own the rights to my computer I do and all information is confidential. I contacted my attorney, a senator and they finally disabled the software from their end but refused to help me totally remove their
crappy software. It uses the hot keys Control-Alt-Shift-S to start the program. Beware of this totally unethical and irresponsible company.