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What do you use to record a call?

by lampietheclown / March 20, 2006 5:57 AM PST

I've had it with customer service. All of it. In the last few months I've had phone conversations with insurance adjusters, cable companies, cell providers, and a mechanic.

What do all of the calls have in common? Lies, misdirection and half-truths, and no way of proving that I heard it, or that they said it.

So it's time to turn the tables on the "this call may be recorded to insure customer satisfaction" bunch, and start recording those calls. We've always been told to write down the date and the name of the rep, but I think it's time to add some tech. to it.

I know there are voice recorders on cell phones. I had a T68i that would record a phone conversation, but it was a difficult task, and the phone didn't have much memory. It also wouldn't record a conversation through the bluetooth headset.

Anyone out there doing it? Any suggestions?

Thanks in advance!

Lampie the Clown

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nokia
by madeformotorola / March 20, 2006 8:44 AM PST

try the nokia 6230. it has a voice recorder and you can use it in calls. read the review here on cnet

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(NT) (NT) Thanks, I'll take a look...
by lampietheclown / March 20, 2006 11:41 AM PST
In reply to: nokia
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Sony Ericsson Walkman phones
by alrodlop / April 27, 2006 11:16 AM PDT

You should try with any Walkman phone. Once in a call, it?s very simple to start recording. And the one with the smallest memory has 256MB!!!

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