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General discussion

What causes pictures to disappear?

Jan 27, 2004 9:57AM PST

Sometimes emails come thru with a little white box with a red x inside it. Example, I copied a picture I'd received into a new message. When I looked at my message tonite, the picture disappeared and there's this little box instead. Any ideas why? wsh

Discussion is locked

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Re:What causes pictures to disappear?
Jan 27, 2004 11:47AM PST

Wsh,

Whenever posting questions on these forums, please give us as much information as possible about your computer. We need the operating system, processor speed, amount of RAM installed, plus anything else you think might help. In your case, we need to know the e-mail program that you're using. The more information you give us, the better informed our answer will be. Enough of that, back to your question.

Check this setting.

While in Internet Explorer, click on "Tools' in the upper left, choose 'Internet Options'. When that loads, click on the "Advanced" tab, scroll down to the "Multimedia" section and make sure to CHECK the box next to "Show Pictures" and UNCHECK the box next to "Show image download place holders".

Hope this helps and let us know what programs you're using.

Grif

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Wsh, Another Setting To Check...
Jan 27, 2004 11:56AM PST

If you're using Outlook Express:

Open Outlook Express, click on "Tools" in the upper left, click on the "Send" tab, then click on the "HTML Settings" button in the "Mail Sending Format" section. When that loads, make sure that the "Send pictures with messages" is checked.

Hope this helps.

Grif

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Re:Wsh, Another Setting To Check...
Jan 28, 2004 9:15AM PST

My explorer settings were as you described but I did change the Outlook Express setting. Thank you. And I'll try to remember to give more info in the future.

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Wsh, Good Job & Glad We Could Help !
Jan 28, 2004 10:32AM PST

.

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Re:What causes pictures to disappear?
Apr 26, 2004 11:29PM PDT

Being a newbie I too need some help with this problem. I have WINXP, IE6, 256 RAM and use Incredimail. I had a look in my advanced settings and have the boxes checked for "show pictures" and unchecked for "placeholders" but the problem still remains. Could it be Incredimail?? This happens not only with viewing email but also on websites. Thanks for your help.

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Re:Re:What causes pictures to disappear?
Apr 27, 2004 3:35AM PDT

Bajan,

Have you tried clicking "refresh" in Internet Explorer when the sites don't load on the internet? Does that allow them to appear?

Have you checked the items in the link below?:

Pictures Are Not Displayed on Web Sites in Internet Explorer
http://support.microsoft.com/?kbid=283807

Have you checked your Incredimail to make sure that the settings allow for ActiveX controls, etc.?

Have you installed the most current version of Sun's Java for the link below?. (After clicking on the link below choose the "J2SE v 1.4.2_04 JRE includes the JVM technology" download for Windows, then follow the prompts to download the "Offline Installer for Windows".:

http://java.sun.com/j2se/1.4.2/download.html

Hope this helps.

Grif

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Re:Re:Re:What causes pictures to disappear?
Apr 27, 2004 9:29PM PDT

Thanks Grif - you're a legend. Active X was the problem. Thanks again.

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Bajan, Good Job !
Apr 28, 2004 1:47AM PDT

.