I own an older one, the Deskjet 932C. It does a great job of printing photos like the 3550 does, but is very expensive for the replacement ink cartridges. Maybe like Owen said, I need to clean the rollers and whatever else I find in there? I do use canned air, and have cleaned the bottom of the inks with alcohol and a Q tip. Keep a pretty clean home, but will check into that. It does seem to be a chronic problem from what I'm reading from your post. Maybe it's a design flaw? Why don't we get notified if there's a problem, like they do to people who get cars that need to be recalled and fixed? The odd thing is that when I give it a bit of help to get in, it prints great! I do use it mostly for prints, but do text here and there. Maybe when I go inside and check it out for any dust or dirt stuck, it will behave itself! :>