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General discussion

What are the warning signs that any PC needs to be replaced?

Apr 12, 2007 10:02AM PDT
Question:

What are the warning signs that any PC needs to be replaced? Is it when a computer says open me in the safe mode? Is it a computer that cycles through the opening windows but never gets to the desktop screen? Is it when my computer won't let me print, or it corrupts my Microsoft documents when it tries to save them? Is there anything that can be done to give CPR to my computer and save it from the recycle heap? Or is it really just time to give it up and move on to new PC?

--Submitted by Janet H. of Rancho Cordova, California



Answer voted most helpful by our members:


None of the examples you gave are absolute signs that a computer has reached the end of its life and needs to be replaced, but rather that it needs some loving care and maintenance. Actually a few of these symptoms might be easily corrected by running a chkdsk /r from the recovery console, performing a virus scan or performing a system restore from safe mode. However, you always run the risk of losing your data whenever you start working on your computer, so backups are always mandatory. A computer is no different than your car, it needs routine maintenance. Thus, the more you drive it or surf the Internet, the more often you need to perform some maintenance. In my experience the number one cause of computer problems has been forgetting to renew antivirus software or ignoring security software expiration warnings. The answer to your question has more to do with your ability to work on your own computer. If you don?t have the time, interest or ability to maintain your own computer, then any of these symptoms could signal the end. I say this because the cost to hire someone to repair your computer, depending on who you call, could add up very quickly to nearly the cost of a new computer. Many of the problems you mentioned above could be and are most likely due to some form of virus, spyware, malware or Windows corruption and could be fixed with a few free programs, some updates and a couple of hours of your time. Probably the worst case scenario would be that your hard drive has or is starting to fail and needs to be replaced. If you replaced the hard drive yourself and reinstall Windows, you might be out $100 for the drive. If you had this work performed at a local repair shop, it could cost you $300 or more. If the computer, when it was working, met your needs and still does, then repairing it may make sense. But you should keep in mind that even though you may have paid $2000 or more for that old clunker, a new computer can be had for as little as $500 today.

I find the most common reasons people dump their old computer are:

? They just want a new one ? Many people just simply want a new computer even though their old one is working just fine. Maybe they want something a little faster or maybe want to make the switch from a desktop to a laptop. Or they just want to be the first on the block to have the latest technology.

? No longer meets their needs ? This could be for any reason including the need for more power to run more advanced games or maybe wanting to tackle something new like video editing.

? Repair Cost too High ? Something has gone wrong and the estimated repair cost is fairly high. If the computer is 3 or 4 years old, it may make more sense to just replace the whole thing.

? Complete Failure ? Something major has happened such as dropping a laptop or a lightning strike has taken out a motherboard.

Computer hardware today is actually very reliable and rarely fails with maybe the exception of the Hard Drives. There are actually very few moving parts inside a modern computer. You have the Hard Drive, the DVD or CD drive(s) and a couple of fans. Everything else is electronic and unless you have a lightening strike or let them overheat, electronic components should last many years (10 or more). Here is a list of possible hardware failures as well as typical cost of the hardware (not including labor):

1. Hard Drives ? $60-$200 - This is the most common type of failure. Hard drives typically last about 5 years for Desktop computers and about 3-4 years for laptops, but can fail at any time. It is actually surprising that they last as long as they do, spinning at speeds of up to 10,000 RPM.

2. Fans ? $9-$29 - I don?t usually see too many fans that have actually stopped working, however they can start making a lot of noise as the bearings or bushings get worn or the blades starts hitting the side of the fan shroud.

3. DVD/CD Drives ? $39-$69 - I don?t know if it is just a coincidence or they are not being made as well as they use to, but I am seeing a lot of failed DVD Drives this year.

4. Power Supplies - $30-$70 ? Many power supplies fail due to a power surge or lightening strike. Dust blocked vents can also lead to overheating related failures.

5. Motherboard/System Board Failure - $100-$300 ? Unless the computer is still under warranty, this kind of failure is usually not worth repairing.

6. Processor Failure ? $100-$500 ? Rare - I can think off only a few processor failures that I have run into and most of them where on homebuilt PC?s where the heat sinks were not installed properly.

Aside from the somewhat rare hardware failures I just mentioned, most all computer problems are software related. Assuming that you have backups of your data (you do have a backup, right?), the best way to completely resurrect and breath new life into a computer that is plagued by multiple problems and cannot be easily repaired with a simple virus or spyware scan, is to wipe it clean and start over by reinstalling the operating system. It is not to say that individual problems can not be isolated and repaired, but there becomes a point where nothing beats a complete cleaning and starting from scratch. And if you are experiencing all or many of the problems you listed above, this is probably the best way to go. There are several methods to perform a reinstall of Windows depending on your make and model computer:

1. Original Windows Installation CD?s ? This would be a Microsoft Windows CD and probably some driver CD?s from the manufacturer.

2. Recovery CD?s that came with your computer ? Some computers come with a set of recovery or restoration CD?s that will allow you to reset the computer back to the way it was the first day that you brought it home.

3. Recovery CD?S that you created ? Many new computers will prompt you to create your own set of recovery CD?s or DVD?s shortly after you set up your new computer.

4. Recovery Partition ? This is a separate recovery partition that the manufacturer placed on your hard drive. It is normally accessed by hit a key combination such as F10 or F11 while the computer starts. Check your computers manual or website for specific information for your exact computer.

5. Image File ? If you really planned ahead, you might have an image file that you can restore from. This image contains an exact duplicate of your hard drive at a specific point in time. You would have had to use some program such as Norton Ghost or Acronis Drive Image to get this image but it is a real time saver.

In most all cases, you will have to reinstall all of the software, printers and other items that you use as well as copy your data back to My Documents, favorites and email from your backups. This can be a big job for the faint of heart, especially if you did not plan ahead for this process. But you would have to do much of the same to set up a new computer as well.

Personally, I usually perform this process on every computer I own about once per year or two. It is the perfect time to do some real spring cleaning and remove some old email, dump programs that I no longer use and just start fresh.

Dana
Wayland Computer

--Submitted by Dana H. of Wayland Computer

If you have any additional advice or recommendations for Janet, let's hear them. Click on the "Reply" link to post. Thanks!

Discussion is locked

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If you have to ask...
Apr 13, 2007 11:14AM PDT

If you have to ask the question, it's time for a new computer.

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This is how I know it's time to replace my PC
Apr 13, 2007 11:16AM PDT

The first warning signs for replacing your PC is when you open the box. The next time is when the warrenty runs out. In realty if you format the hard drive and reload the operating system at least once a year the machine keeps fairly clean and will run for a couple of years. After about 3 years you?ll be far enough behind technology it will be time to upgrade.

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Janet H: Full Time Laptop
Apr 13, 2007 11:20AM PDT

I have a desktop and a laptop. I went laptop full time and it lasted for 3 months before I recognized the inadequacy (sp?)of not having both systems on line. Trial is the only way for you to answer that question, but PLEASE have a backup routine that you will stick faithfully to. A simple 2GB USB Memory stick should do for complete (full) back on; then just do sequential back ups from there on (the difference between the original complete back up and anything you've done since then). It's an automatic system once set up. But there are draw backs to both system. Having the portability though is a must -- almost as much as having a thumb.
Jim M (Madmonty)

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decide
Apr 13, 2007 11:21AM PDT

you need to decide why you have a computer and does it fill your needs. you have then answered your own question. Casanova

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Consider Needs vs. Outlook--Be No More than 3 years Behind
Apr 13, 2007 11:30AM PDT

I am of the belief that a desktop PC owner should never be more than three years behind in terms of software and hardware. It really boils down to what your needs are and what you expect your computer to do. If, for instance, you want to have the latest connection to the best technology, really living on the cutting edge, then, you should always be on the lookout to offload as much of your material as possible--such as on a Book Drive (250 gigabytes and higher) and to make backup copies of your data. Think about removable hard disks, maybe SCSI drives may prove useful, and certainly an IOMEGA ZIP disk would help you to save and move data. You should make certain that your computer system has the highest amount of random access memory available, and, if you could possibly afford it, a graphics card allowing the highest refresh rate. This combination of features pretty much assures that you would enjoy your computer system.

One of the things I'm facing is that you try to avoid saving too much data (including applications) onto your system. Use only the applications you need and try to make backup copies. Digital photographs take up a lot of hard disk space, so it makes sense to try to share them, and then ship them onto external storage media so that they are readily accessible.

But if your goals are not as ambitious, and you're more or less just using your computer to write letters or assignments, maybe collect digital pictures, you still should make backup copies, and try to keep as little data on your system as possible in order that you can enjoy your computer system while allowing it to perform your tasks at top speed. You might want to invest in blank CDs so that you can offload data and digital pictures on them. A typical blank CD goes up to 650 Megabytes of storage, so it is really a good investment to buy blank CDs for at least storage purposes. If you really are into downloading music onto your desktop system, my might consider storing this music onto DVDs, so, if your system does not come with a DVD writer, you might want to invest in that area. DVDs typically store at least 1 gigabyte of data, which is a good thing for storing images and sound.

To me, the move to a new system is only required when your system is so obsolete that you could not effectively perform an upgrade without spending the same money for parts that would be better spent on a new system. You could buy an inexpensive computer from a good manufacturer, such as Hewlett-Packard/Compaq for as little as $300 if you buy it on sale. This brings up another very good and important point: if you must buy a new computer, buy it from a good-quality manufacturer, and, in my view, this brings to mind H-P, Compaq, IBM, Gateway. These are reputable companies because they invest time, money and energy into developing systems that would stand the test of time, and prove, time and time again, capable of handling whatever data requirements you bring them, within reason. I have worked on IBM and H-P equipment for many years, and I wholeheartedly endorse both products. The original equipment manufacturers of computer hardware really develop top-notch, industry-standard equipment. And with all of the competition between manufacturers, the customer stands to gain a lot of technology for very little money. Of course, if have deep pockets, you might want to spend upward of $1,000 or more to really get a computer with all of the bells and whistles you might possibly want, but you must always go back to this question: what do I expect a computer to do? Then, do your research, and determine whether, in fact, you really need a new computer, or maybe spend a little bit of money to improve your current desktop system.

I would be remisce if I did not mention that in an effort to protect your computer system, to invest in antivirus, anti-spam, and other security software -- including, but not limited to, downloads of updates from Microsoft and other reputable software manufacturing companies with an eye out for protecting your system from malware.

I know that this is a long answer, but if you read it, you will find it worthwhile considering. If all you want is a quick recommendation, always stick with what you need your computer to do and determine whether your computer can do it without investment, with minor investment, or with major investment. Focus on what you need your computer to do, and then you can obtain the things required to gear up your computer. DO NOT REPLACE YOUR COMPUTER UNLESS, and UNTIL YOUR COMPUTER CAN NO LONGER HANDLE YOUR NEEDS SUCCESSFULLY. I have a backup computer system at home that is at least 8 years old, so the cost of bringing that system up to par would be greater than if I went outside and spent $300 on a brand new H-P or IBM system.

That's my advice for what it's worth. Sorry it took so many words to answer your question.

Best wishes.

Dave

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Order made the difference
Apr 21, 2007 4:57AM PDT

I think there were a several good replys... especially yours... I think the determining factor was the order on the webpage... once everyone read the first 3 (which were all equally as good as your reply)people just stopped reading.

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Windosw updates
Apr 13, 2007 11:43AM PDT

When Windows updates automatically it installs a load of files ($NtUninstallk920683$). and so on, there can be up to 60/70 megs of files. My question is CAN THESE FILES BE DELETED SAFELY.I have asked a few Computer shops and they can tell if yes or no could u please help.Regards Ian Stewart

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Live Updates
Apr 13, 2007 11:51AM PDT

I don't really think it is advisable to delete system update files from Microsoft for the simple reason that their purpose is to plug holes in their operating systems or applications. If you were to delete those updated files, my guess is that you would expose your system to malware coming through the pores of the Internet and into your system and then you'd really be in trouble.

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update files
Apr 13, 2007 12:08PM PDT

As I tried to explain the files are shown as UNINSTALL files. in the past I have zipped them up into Winace program and then deleted the file with no prob's but I just wanted to know if it would make any difference to Windows running. As I am well into my mature years and not very adpt at reading instructions I thought I'd just ask. Thanks and Regards Ian

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File Updates - Microsoft Downloads re: Security Settings
Apr 14, 2007 12:26AM PDT

I believe your original request was that you were wondering whether to delete those update files from Microsoft which, from what I understood, are files designed to "plug holes" in your operating system components. And I believe that my response was that deleting those files may be risky. If you proceed to delete those files, Windows may continue to work, but at what cost to your safety and security? In the alternative, you may wish to adopt anti-virus, anti-spyware, and anti-popup software in the event you decide to go ahead and delete your Microsoft update files. The risk of exposure to infection is greater, not lesser, today than ever before. It's in your hands, and so, I trust you will make the best decision understanding the risks. I hope this advice has proven helpful.

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Windows updates
Apr 21, 2007 11:54AM PDT

You can safely delete all the uninstall files in the windows folder. I have done that and it's fine. Just as long as you don't wish to uninstall one later. That's the only reason to leave those files. You wont be deleting the updates themselves. They can and do eat up your storage on the hard drive.

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When to replace a PC
Apr 13, 2007 12:08PM PDT

It is time to replace a PC when it no longer meets your needs. No one can tell you when that is but yourself. Technology changes constantly, making it nearly impossible for the average person to have the most advanced PC. If the PC is fast enough, and has the graphics and sound quality to perform the tasks that you require, keep it. If it crashes or crawls when using your software, then it is either time for a check-up or replacement. Some upgrades for out of date computers can cost more than a new one.

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time to defibulate your computer files
Apr 13, 2007 12:12PM PDT

clean out your computer and compress yor files so yo can free up space and help your computer work faster.

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Maybe it is time for a new computer, but look at this first.
Apr 13, 2007 12:20PM PDT

Hey Janet,
I have one question for you, is your computer an older computer (ex: from somewhere in the 1990's) or is it relatively new? If it is old perhaps it is time to give it up. It's hardware is more than likely out-dated and updates may not be available to it anymore especially if it has an older Operating System. If your computer is fairly new, only a couple of years old for example, perhaps there is a way to jump start your computer. Here's how:

To improve overall performance of your computer go to the control panel and click on system. Next click on advanced, where it says settings click on that. Adjust windows visual effects for max performance.

Another good way to speed it up is to delete unnecessary temporary internet files.

You shouldn't need to boot your computer in safe mode unless there is a problem with windows of some sort. In order to ascertain the problem I'd need to know more information on your computer. Try formatting your computer's hardrive and starting anew. If possible try reinstalling your operating system. If there was a problem with windows, this can possibly remove that problem.

As far as Microsoft documents failing to save properly, this is likely a program error of sorts. Once again if possible, uninstall and reinstall the Microsoft software in question.

If your computer is an older model, then perhaps you'll be a lot happier with a new computer.

Hope things turn out ok for you, good luck ^^

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How I knew...
Apr 13, 2007 12:26PM PDT

I had read several articles telling me to format the hard drive every so often. I was running Windows 98 and accessing the internet with dial up. Windows XP came out and I was still plodding along. (My husband is one who says we didn't need to spend anymore money on computers.) Finally one day I told him we must up-grade. It was taking so long to get online, formatting the hard drive didn't make much difference and more and more software was being introduced that required an up-dated OS. When we finally did it it was well worth it. We have been using our desktop since 2004. We have 120g, hard drive,
but only 512mb (I'm thinking about installing more) and since we went to cable internet we think we have died and gone to heaven. I bought my own modem (gave the cable company their equipment back) and just upgraded my 11b wireless to a new N with speed booster. He has his own laptop now. Computers are just too much of everyone's life to be caught with a machine that won't perform. You want information and you want it now! I'm always going in and making a quick check of the finances before going shopping!

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replace computer
Apr 13, 2007 12:31PM PDT

I think that you should replace the dinasour, my computer is five years old. so far the only thing that has not been replaced is the floppy. Time to get a faster computer. Vista works on my computer but if I had it to do again I would have bought a new computer, as it is I spent more money than a new computer would have cost.

Ann B

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When to "give it up"
Apr 13, 2007 12:32PM PDT

I just had my computer rebuilt by an excellent computer tech that I just happened to find through, of all places, Computer Geeks! I knew it was approaching time to get it replaced because it had been 5 years, the programs were running slower and slower, none of the USB ports worked, and finally it quit wanting to turn off except by a "forced" close. I also have a laptop that I am running on a new Linksys H router. It had become impossible to "link" the two computers because my desktop was so tempermental. I had also lost connection with my printer from either computer. Since my desktop was built by my IT at work at few years ago, I reasoned that replacing the "innards" would be less costly than replacing the entire machine. I was right. I got the newly rebuilt computer, new motherboard, new CPU, firewire connection (which I didn't have), and access to my SDU card slots (which I had never had) for half of what I paid for the original computer. It works better, faster, and more accurately than I have had for a long time. I also have 9 working USB ports! Yay! My laptop works. My printer works (from both computers). My USB ports work. Color me happy!
Peg W.

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When to retire a PC
Apr 13, 2007 12:37PM PDT

PCs can last a lot longer than most people think. I have been getting about 10 years out of mine. Just this week I am retiring a 10 year old Win98 system with a Cyrex CPU and, up until a recent Flash player update, it did fine for e-mail an web browsing and a few old games. Retirement really depends on how you use the computer and how much maintenance and care you take. If your documents are being corrupted, it is likely your hard drive has failed by now, but that shouldn't be the reason to dump the system. If you, or if you have friend that, really knows how to do a good rebuild and cleanup, and you practice safe e-mail/surfing, the lifespan can be extended quite a bit. I will say that Laptops probably wouldn't make it that long since there is little upgrading you can do, but 5 plus years is reasonable.

Watch out for paying for repair services, though. That adds up fast and good new generic use PCs are not that expensive.

Computers are still in the age where the consumer needs to learn how to fiddle with them on their own to really be economical. I'm old enough to remember cars that needed constant attention. To get long life out of them economically, you did a lot of your own maintenance and upgrades. Now some run years without a tuneup. At some point computers will mature enough that the consumer won't need to do that, but we are not there yet.

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Warning Signs - Top 10
Apr 13, 2007 12:38PM PDT

Top ten signs its time to get a new computer:

10. Computer references HAL 9000 or War Games in any way shape or form.
9. Your operating system (or computer) has a year attached to it. (ie - Windows 95, 98, Gateway 2000, Etc.)
8. You know and use something called DOS on a daily basis.
7. The computer weighs more than 25 Lbs. and/or actually sits on your desk.
7. The monitor is wider than your desk and sticks beyond the edge.
6. A flash USB memory stick has more memory on it than your computer.
5. The maker of the computer has been bought out by another computer maker (Compaq, DEC)
4. It takes less time to get and pour a cup of coffee than it does to start the computer.
3. You look on eBay and your model is considered a "legacy"
2. The model of your computer starts with PS/2.
1. You start a thread asking if it is time to repace your computer...

Does this give you some ideas???

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Hi Janet
Apr 13, 2007 1:00PM PDT

First let me say, Wow!! I sure hope all of these problems did not happen to you all at once. Any problem can be cause for concern but is it time to toss in the towel??

Well let's start by taking a deep breath... ah that's better. Now let's answer each question.

1)My computer says open in safe mode? Safe mode is just that a
safe way for your computer to start up.

Every Microsoft Windows operating system has a registry. Your system registry holds the keys to the information on your computer. How it starts, works and etc. When a flie or entry in your system registry gets corrupted. Your computer uses safe mode to start without causing itself any further harm. A registry file can get corrupted by many things the most common of which is installing software that has a problem whether it be files that are uncompatible, corrupted or contain a virus. Once you have started your computer in safe mode you can then correct the problem by using a registry program or remove the possible corrupted software or restoring it to a safe point.

2) The computer when started never gets to the desktop screen??

Here is where the safe mode comes in handy. Start your PC and immediately on startup start tapping your F8 key. You should see a black screen with white writing....This is the safe mode screen. Use your arrow keys to select Last Known Good Configuration and press Enter. You should be returned to your desktop screen.

3)The coputer won't print??

This could be many things I would try: a) Check all your cables make sure they are plugged in snuggly, check that you installed the printer software which contaings your printer driver and that the is up to date b) try turning both the computer and printer off. Then turn just the computer on and while it is loading turn on the printer. Sometimes the computer just needs to be reminded of its printer c)Try uninstalling your printer, remove the existing software and disconnect your priner, then reinstalling the printer hardware and software.

4) My computer corrupts my Microsoft documents when I save them??

The most common causes of corruption are bad sectors on storage media, lost clusters, crosslinked files, malfunctioning antivirus software, viruses, and system crashes, human error. Possible cures;

? Reboot the machine and try to open the file again. Simple, I know, but how often have you seen a reboot clear up a problem?

? Run Scandisk.

? Open the file on a different machine, to test your file and your means of saving.

? Copy the file locally if you're on a network; do the reverse if the file is local. In my experience, some files that for one reason or another failed to open on network drives opened fine after I copied them locally.

? Reboot in safe mode.


5) Can I give my computer CPR??

Well in a manner yes you can.

This is what your "system restore" is for. It is like CPR that brings your computer back to life or to its original state when everyting was running correctly. You can find "sytem restore" on your computer two ways;

Here are the two ways to access System Restore

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New PC ?
Apr 13, 2007 1:01PM PDT

Janet, you didn't give us the infomation we really need to answer your question. That is what exactly is your PC? what I mean by that what are the processor, memory, hard drive, video card. Also your operting system. The problems you listed could be caused by many things, and lots just software based. Although I will admit I upgrade my pc's fairly often I have kept older machines running until the bitter end.

Another consideration is what exactly you are doing with the machine. If it is web browsing, email and general word processing, spreadsheet operations, a robust machine is not needed. If you plan multi media then possibly an upgrade would be a good idea.

If you haven't done it already do a harddrive defragmentation. Have you opened the box lately and got rid of the dust bunnies? The heat caused by excessive dust can cause a multitude of problems. ( note to myself clean out machines Happy)

Another approach is to download a registry cleaner. It is possible that if you are running XP your registry could be corrupted. Just be sure to create a restore point before taking action.

Good luck and I am sure you will receive manny good suggestions here. The last consideration for a new machine is the New Windows Vista operation system. This new windows iteration requires heavy duty computing muscle for the top tier of the program. However I would not recommend the upgrade just yet. Expierence with MS operating systems makes me very cautious about jumping in too quick.

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When to Ditch a PC
Apr 13, 2007 1:03PM PDT

A Computer is made up of all different parts which all can be replaced in case of failure and my advise is that it's far cheaper to replace a part than to buy a new PC.

I do not advise replacing a PC that is so called 'failing' because it is usually one part that is failing such as memory or a hard drive which are very cheap to replace nowadays.

The ONLY thing that I feel should determine whether or not you should replace your PC is whether you want or need to use new technologies which are out and which your particular hardware cannot access. I only seriously consider changing my entire PC if the new technologies have enough enticement for me to want them badly enough to fork out the money. Currently I can surf, play all current games and use my PC for videos, music and as an office so unless there's something better I won't replace my PC but keep upgrading my current parts.

Windows Vista is not a good enough reason for me to buy a new PC as it's only for looks and I won't be able to do anymore with Vista that I can't already do with XP. I can play all games so I don't need PCI Express or Direct X 10 yet as there are no Direct X 10 games out yet & won't be for a while, except maybe one. Music, video. I can already watch and listen to high quality. High definition TV? Well that's not a priority for me yet and I have yet to want it badly enough to buy a new PC.

SO maybe in a few years when the benefits are irresistible then a change of PC might be in order but changing now won't get you any benefits you don't already have unless 4 or 5 of your parts are all failing (highly unlikely) then you should get a new PC. But it's usually much cheaper and practical to upgrade just the part which is defective. I have replaced my video card, monitor and hard drive but why anything else when all I'll get more is more payments to make?

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Ready for the scrapheap - NOT
Apr 13, 2007 1:08PM PDT

My company has hundreds of old Dell computers running Windows 2000 Professional. One can buy these jobs on the used market for $29, operating, with a Windows license. They still earn their keep on mundane jobs. None of the items you described sounds like something that cannot be fixed with a good tune up and perhaps a new power supply. I buy a new computer when the one I have cannot run the newer versions of the software I need. That means I do not get a new computer very often. The last one was about three years ago. If you do buy a new rig, get the top of the line. There is not any advantage in getting a mid-range then feeling it has wimped out on you just a year or so later. Upgrading the speed critical items like CPUs just do not make economic sense. Increasing disk space is easy, as is adding more ram. So, the main thing is what do you want to do with it? Edit video? Get a new, fast one. Surf the web? Tune up the old one and take a good vacation on the money you will save. New PCs can be had for a few hundred bucks these days, but they are not that fast. I have a new IBM T60 laptop with a dual core processor, 1GB ram, running XP Pro and, frankly, I am not impressed. It is OK, but I did not get the speed bump I expected on the move up from a T30. If your old rig is really old (greater than three years), get a new one, otherwise think hard about what you want to do with it.

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Those do not sound like "Old Computer Problems"
Apr 13, 2007 1:22PM PDT

The symptoms that you described do not sound like old computer problems at all. They sound like a computer which has been abused by its user. Viruses, Spyware, Adware, program conflicts, Hard Drive fragmentation, and lack of maintainance cause the kind of problems that you described.

When the cost of maintaining or upgrading your computer is greater because it it is older it is time to replace it.

Think about the cost of restoring an antique automobile rather than repairing an older car. You can spend $26,000.00 on a 20 year old car which cost $11,000.00 originaly.

Computers tend to reach that kind of situation also. When you find that you are returning or not buying programs because your computer does not meet minimum requirements, when you can not connect a device such as a camera or a music device because it is not compatible, or when you cannot put a more powerful video card into your computer because the protocol has changed, when the memory for your computer is no longer readily available, it is time to buy a new computer.

In the last few months Socket 478 CPUs have dissapeared

DDR Memory is available in PC2700 and PC3200 but PC2100 is becoming dificult to find.

AGP Video Cards are still available but PCI Express are rapidly becoming the new standard.

USB 1.0 Devices are history. Your USB 2.0 devices will probably run on a computer with USB 1.0 but they will run slowly.

Many of the external Hard drives available today are firewire rather than USB

VISTA will sort out lots of computers which are ready to be replaced, but don't jump in that direction yet unless you really are ready to move to the new software.

If you are not facing that kind of problems, clean-up, tune-up, and set-up your existing computer. CNET offers some really good classes to teach you how.

If you are about to replace your old computer. be sure that you are buying one which is "Vista ready" or has vista installed, be sure that it has at least a 400 watt suply, several USB ports, PCI Express video, DDR2 memory, Firewire ports, a Front side buss at 1000Mhz or higher, and an Intel CoreDuo or AMD 64 bit processor.

The secret here is to be sure that you are not replacing your old computer with one which is not quite so old but still old on the day that you buy it.

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To Upgrade or Not to Upgrade?
Apr 13, 2007 1:35PM PDT

First go to System Information (Windows key and Pause key at the same time) and read the processor and ram "Memory" values. If you have more than 1.5 GHZ processor and at least 256 MB memory, this is a good sign to stay with your current computer. You may also want to go to my computer on the desktop or thru Windows Explorer (Windows key and E key at the same time), highlight your C drive and right click and go to properties. See how much space your hard drive has. If it has at least 40 GB you are probably all right but might want to get larger hard drive (7200 RPM will also increase performance) if you store allot of pictures or videos.

Secondly, if you decide to stay with your current computer, simply format the hard drive and reinstall Windows and Programs. Don't forget to back up any important files. If you?re running Windows XP Home you will probably have a couple years of "Updates" left. If you?re running Professional you will have possibly three or more years left for upgrades. Your computer should run like new! If your running anything less than XP such as 95 or 98, it will definitely be worth investing in a new machine that has Vista preinstalled altogether.


Hope this helps,
Troy

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When needs are not met
Apr 13, 2007 2:26PM PDT

I have a total of 6 (working) PC's and 2 (working) Mac's in my house. Two of the PC's are for my roommates, the other PC's and Mac's are for myself. Two of my own are running Win2000 (for programing reasons), third one is my desktop, fourth is my laptop, and the 2 Mac's are a up-to-date laptop and desktop. What few people see are the slew of other computers (some up to 15+ years old) in my storage. I usually replace a comp. when it just plain doesn't do what I needed it to do. My grandmother uses an old AMD Atholon running Win98 for email only. I Have some 30+ programs on my PC laptop alone. Everything from MS Office, AutoCAD, to a few games. I keep everything up-to-date, and when programs outgrow my computers, it's time for an upgrade. This is true for anyone. If any program you run, runs slower than you can realistically be productive, upgrade. Be sure to research though, what you need. Second reason would be if your computer is having problems just turning on. If just getting to your desktop requires 2 restarts and tricky finger/ keyboard work, then you should probably look into replacing your computer. If you can deal with the problems, and YOU BACK-UP YOUR WORK, then keep using your present set-up. Otherwise go PC's hunting, have fun, research ALL your options, and good luck!

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Time to replace
Apr 13, 2007 2:55PM PDT

It's time to get a new computer when your existing one will no longer do what you need or want it to. If you are planning on upgrading software and your computer does not meet the minimum specs, this would be a good time to either buy new or upgrade. If it's only a case of needing more memory (RAM) or storage space (hard drive), then these can be upgraded fairly reasonably, depending on the age of your computer, usually for less than a hundred dollars for ram, a bit more for a hard drive.

If your computer needs more than a few upgrades to meet the new requirements, it's probably going to cost less to buy a new computer, and if you aren't able to perform the upgrades yourself, there's the cost of labour to consider as well as parts.

Corrupt data that isn't caused by a virus or worm, is usually caused by a failing hard drive or could be something as minor as a hard drive cable that has worked it's way loose. Cables don't usually cause problems unless they weren't plugged in properly to begin with, this would be a good first place to check if you are getting a lot of corrupt documents. Listen to your computer for unusual noises, if you hear loud clicking noises this could be the hard drive failing and usually also causes your computer to not boot up. Of course this won't be a problem because you did back up your documents onto a CD or other back up device?

A computer that no longer boots or prints is in need of software or hardware repairs, and these symptoms are not always a sign of old age as new computers can experience these problems also. Viruses, malware or spyware, poor maintenance can all cause a computer to not function properly.

I would recommend a yearly internal cleaning and check up to ensure that all cooling fans are dust free and functioning properly, an overheating computer does not run well and can cause many problems.

If your printer will not print, this may indicate the need for a new printer rather than a computer, first check that all cables are plugged in properly including the power cord. Also make sure your printer has ink or toner and paper.

A computer can usually give around three to four years dependable service if maintained properly before it is time to upgrade or replace, it all depends on your needs.

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Answer
Apr 13, 2007 3:37PM PDT

It all depends on the performance of the PC and the type of work you do.
Overall if the PC is not working with the same speed and the results aren't satisfactory, you need to replace the PC.

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Hardware or Software determination with Cost analysis.
Apr 13, 2007 4:55PM PDT

First of all you must determine wether your particular problem is hardware or software orientated.
Windows over time can become corrupted, this can be a malaware problem or a bad driver problem or even a human error problem. The solution for this is usually removing the malaware/virus/corrupt programme, uninstalling software and reinstalling what you already own, therfore in the cost analysis its normally the cheapest solution.
Hardware sometimes gives up the ghost as well, however it is well worth checking the software on the hardware before you just ditch it.
BIOS can become corrupted both on mainboards and on graphic cards, it may well be worth checking if a bios upgrade will solve your problems again a basically free solution if you do it yourself.( as a caveat i would use this as the last ditch effort as installing the wrong bios can fry the board fatally)
If we have ruled out software then we need to determine exactly which peice of hardware is giving us the problem
Graphics cards and mainboards are easily replaceable however there is an age determination. If you computer has passed the upgrade cycle by, so that replacing the mainboard will also neccesitate replacing memory sticks as well it may no longer be cost effective.(I have aqmongst other computers a 5 year old pc that runs beautifully it happens to be running rdram memory, if the motherboard ever goes the lilehood of being able to find a replacement that will match the memory at a cost effective price is close to zero).
so to recap
a) determine if its a software problem
b)determine exactly which peice of hardware is creating the problem
c) check if the hardware itself has a software problem
d) determine the cost effectiveness of replacing the hardware or if it neccesitates other upgrades as well.
Most importantly as most people only have one pc in the house which can make online troubleshooting your pc while trying to fix it somewhat difficult ,I would recommend finding a good local mom and pop pc shop.
If your pc is out of warranty sending it back to manufacturer will probably be a long and costly process, whereas a trustworthy local shop will have both the patience and the wherewithal to actually test the parts on your pc and determine how to best fix it.
Ellis

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File Corruption Versus Hardware Failure
Apr 13, 2007 5:22PM PDT

The symptoms you have described most likely indicate file corruption (i.e., software failure) rather than hardware failure, although a failing hard drive or other component could also be the cause. Hard drives are magnetic media filled with ones and zeroes, and as the magnetism begins to break down, the ones and zeroes get messed up, leading to file corruption.

If the hard drive is in good shape, reformatting it and reinstalling your operating system and software from scratch may be all that you need to do to solve the problems that you have described. However, before I did that, I would check out the hardware with a good diagnostic tool that has its own self-booting disc and operating system. It's particularly important to test the motherboard, CPU, memory modules, cooling fans, power supply, and hard drive.

Also don't overlook the drive controller. Sometimes the controller may be failing but the drive itself may be okay. The controller is usually on the motherboard, but you can purchase a replacement controller on a PCI card for about $50, then disable the onboard controller.

Rather than invest in expensive diagnostic software, I would have a computer professional do the testing, They should have good software and test the system continuously for at least 24 hours.

If the diagnostics give your computer a clean bill of health, I would proceed with the reformatting. If they indicate a problem with a replaceable component, such as a memory module or hard drive, then you need to take care of that problem first.

Most hardware components fail either during the warranty period or beginning with the fourth or fifth year of use (which is why the computer manufacturers don't offer an extended warranty beyond three years.)

If your computer is four or five years old, these symptoms could be an indication of imminent hardware failure as well as file corruption. I would not invest very much money in repairing a five-year-old system. In fact, you may have a hard time buying new components that will work with it. Also, at that age, once one component begins to fail, others may follow soon.

Finally, I'm sure that I don't need to remind you to back up everything that you can as soon as you can.