All books you read about the subject, and all consultants you could hire would have their own methods and check-lists. And the good consultants would be flexible enough to adapt their standard methods and steps and checklist to what's needed for the company they are advising.
Consider all you read as suggestions, not as a prescription to be followed to the letter.
I found some of the defined steps to achieve a well-organized business process improvement here. But i want to know if i have missed anything.
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