My human master purchased me recently from EBay. I work ok but my master wants to know my name & model number & get a manual. Bbut I'm very small & only know that I am a Genplus. I don't have a manual & my master can't find my creator or any info on line. He tells me that he's IT illiterate & needs help. Can anyone here assist him but please, please don't use technical terms or language! Thanks!
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?