Norton, Kapersky and other antivirus suites have "tamper protection" that must be disabled to use system restore.
About Incredimail. It's been a support hog for over a decade. I suggest you forget it and use Thunderbird. You can read all about that at https://www.google.com/search?hl=en&as_q=side+by+side+configuration+is+incorrect+incredimail
Bob
i can't get the mach. to restore. says it was unable to restore to that time, tried several other points with the same results.
along with that my email program(incredimail) has disappeared, its totally gone. tried to reload from the home page and get an error mess. saying that the side by side config. is incorrect, whatever that means.
could sure use some help here, as this is way way over my head.

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