Storage forum

General discussion

Western Digital External 1 TB Hard Drive Problem

by centerwall / February 5, 2009 3:45 AM PST

Has anyone solved the "gibberish" problem with the renamed files stored on Western Digital 1TB external hard drives? I recently purchased a 1TB drive model #WD10000H1U-00. I backed up some cctv footage from a DVR. When I went to open and read the files, the file names and extentions were turned to symbol and character gibberish. I tried to rename them but could not. I tried to open them and could not. These files saved data to them because they are of various sizes consistant with cctv files (300mb to 3gb).

I had posted on an older thread, but thought this may be more productive. Any help would be greatly appreciated. Thank You

Discussion is locked
You are posting a reply to: Western Digital External 1 TB Hard Drive Problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Western Digital External 1 TB Hard Drive Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Let's try a common cure.
by R. Proffitt Forum moderator / February 5, 2009 3:54 AM PST

The drive is likely connected to some usb port.

Before returning the product try.

1. The rear USB port on the desktop.
2. Put an USB HUB in between the drive and the computer.
3. DO NOT USE FRONT USB PORTS on desktops.

Collapse -
Gibberish and USBs
by centerwall / February 5, 2009 4:02 AM PST

I will try the USB situation

Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


The most beautiful phone ever has one wildly annoying issue

The Samsung Galaxy S8's fast speeds and fantastic curved screen make it a top phone for 2017, but the annoying fingerprint reader could sour your experience.