It's a new service and you can make it their problem.
I am setting up one for my parents. I have set up 2 before for home and work. When I log onto http://192.168.1.1./ to change the settings, it keeps asking for my password over and over. Everything else seems to work fine.
This is a new account I just set up with Verizon. The other Versalinks I set up never did this. The others I set up were a combination of wired and wireless Macs and PCs, so I am familiar with hooking it up and did nothing different this time.
Thanks to anyone who can help.

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