General discussion

Went from XP pro 3 to Windows 7 Ult. and have no audio

I have a Dell dimension 4600 and i went from xp to 7 and now i dont have no audio drive nor the pci. I have tried many things but all fail. I went to dell site downloaded drivers and tried to run in capability and i have tried installing the realteck i tried deleting and restarting but keeps failing the install. Please help

Thanks in advance

Discussion is locked
Follow
Reply to: Went from XP pro 3 to Windows 7 Ult. and have no audio
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Went from XP pro 3 to Windows 7 Ult. and have no audio
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Re: no audio

Contact (by phone) Dell tech support. Have your service tag ready. Ask them what Windows 7 compatible drivers to download from where.

Kees

- Collapse -
Try running the Playing Audio Troubleshooter...
- Collapse -
Here's what I could find

It seems your Dell has either an Intel 865PE or 865G chipset. I found Windows 7 drivers on the Intel site. Sorry, no link but you should be able to find them as well. The Dell 4600 specs show the sound device to be an ADI 1980 which is appears to be a SoundMax chip...possibly AD Soundmax 1980, or such. I was not able to positively come up with a driver download site that didn't want to download some sort of driver robot package. You'll probably need the chipset drivers before even beginning to work with the audio and you should be able to get these right from Intel.

CNET Forums

Forum Info