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weird situation

by Fish / November 27, 2004 10:30 AM PST

My pc has begun to suffer screen freeze.I can be in here,on home page or just anywhere and out of the blue I get locked up.Cursor still moves but no response to anything I click on.Putting cursor on the stop button usually makes it light up but now it is grayed out when the freeze happens.The only thing I can do at that point is hold in the on button and force shut down.I have run spybot,adaware,stinger,schredder and housecall and panda.Am I taking the wrong track here? It's like Ive been disconnected but all modem lights indicate connection.Any thoughts? I also have checked startup menu.I have posted in computer help also but thought maybe it might be a bug so Im posting here.
My specs are listed in profile.

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Re: weird situation
by Marianna Schmudlach / November 27, 2004 11:24 AM PST
In reply to: weird situation

Hi fish,

just a "thought":

did you take the panel off and cleaned up the "dustbunnies" with canned air ??

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Re: weird situation
by Marianna Schmudlach / November 27, 2004 11:54 AM PST
In reply to: Re: weird situation

Regarding Directory entry C:\WINDOWS\INTERN~1\TVDEBUG.LOG had an incorrect size.
ScanDisk successfully corrected the directory entry.

Has to do with ZoneAlarm.

This is Zone Alarm's response and it was only introduced to the latest free version:

[quote]That is our emergency file. The newest version will offer you an option to remove all traces of the program, but will leave that one file. It is simply a startup/shutdown log, so that when users claim to have a problem during install, uninstall or upgrade, we have them send that to us, and the developers can see what happened, so we can fix it for the user (and build a fix into new releases). It does not store any other info.

click here

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Re: weird situation
by Fish / November 27, 2004 9:04 PM PST
In reply to: Re: weird situation

HA! Ha!Inspector Schmudlach,you would make a good detective.Thank's for tracking down that debug character.As for the air can,I did have the cover off yesterday for a look see.Pretty clean in there as several months ago I cleaned a lot of dust from inside.There was some still visable that would need the air can that I thought was harmless but if you say it may help to spray I shall do so.I didn't use air last time just small vac and tweezers.Thank's again. Happy

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Fish - You're Welcome ;)
by Marianna Schmudlach / November 28, 2004 1:01 AM PST
In reply to: Re: weird situation
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