Are there errors? If so, please give us exact error messages.
Can you access the BIOS and make sure that the DVD/CD drive is set to boot first? It's possible the drive was set to boot first and will need to be changed in the BIOS.
It may be the DVD/CD drive has gone bad.. Tried swapping in a known good drive?
Hope this helps.
A friend ask from to look at her computer because she screwed it up and it wouldn't start in Windows XP any longer.
This is what she told me she did. For some reason, which she never did explain, she tried to do a system recovery on her Compaq model SR1000V computer.
After doing what ever she did, when you power up the computer, it starts to load windows but then stops and asks you to inter the Micrsoft key code.
I looked at the Windows XP sticker on the computer, enter that and it just keeps saying it's an invalid number.
She did say that when doing the recovery the computer said there was no C partition and asked her to enter the letter "L" to choose another partition, which she did?.
Now you can't even boot from the DVD/CD drive to run the recovery disc even though it should.
So I really have no idea of what I need to do next to get the computer up and running.
She uses a computer a lot, but can't afford a new one right now.
Any advise would be very much appreciated.