Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

weird printout error

Oct 17, 2006 9:11PM PDT

I've been using an Epson D88 for about 2 years with no problems whatsoever.Last night I tried to print a small JPEG and there was a lot of extra lines of colur.

I tried printing a simple black cross and these extra bands of colour were printed along with it.I've tried printing from a laptop as well but the same thing happens so it's clearly an issue with the printer rather than the PC .Both the laptop and desktop are running XP home SP2 by the way.

I've contacted Epson customer support but will have to wait up to 2 days for a reply so any advice given here will be greatly appreciated.

I've gone through all the usual steps.Recalibrated the printer, nozzle checks etc and I've trawled through the printers helpfiles and Epson's own FAQs but kind find any mention of this particular problem.

Help!

Discussion is locked

- Collapse -
This is something hard for some to accept.
Oct 17, 2006 10:48PM PDT

These printers last just a few years. Repair is not possible since the repair costs exceed the price of a new printer.

Bob

- Collapse -
is it?
Oct 17, 2006 11:44PM PDT

I'm on probably about my fifth printer, I don't expect them to last forever.

Are you certain this is not fixable? Have you heard of this happening before?

What is likely to have caused it and are you suggesting I just forget it and spend about a hundred quid on a new one?

- Collapse -
The test I use besides the one you used is...
Oct 18, 2006 1:21AM PDT

The self test printout. You already did the usual "try it on another machine test" so you are looking at some printer fault. Since there are so few user replacable parts (just ink carts) there is not much one can do.

Look at any "calibration" routines and then call it.

Bob

- Collapse -
config & driver questions
Oct 18, 2006 5:19AM PDT

Have you recent applied any printer driver updates?

Have you checked the Event Viewer to see if there are any print driver (or related) errors @ the time of printing?

Have you recently installed an Windows Service level monitoring / anti-viralware?

Have you recently installed any other print drivers or other printing devices from a different manufacturer?

Have you moved the printers USB cable to a different USB port?

Have your shared the printer connection on your local machine?