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Resolved Question

Weird Internet connection problem

by tapdark / August 28, 2016 4:31 AM PDT

Hello,
So this morning, I started up my pc and noticed there is no internet connection. The red "Internet" light was flashing on the router. I tried to restart it and seemed to work but after a few minutes the internet would disconnect again. Everything worked perfectly yesterday.
A lot of devices are connected to that router: desktop PC, few laptops, TV, smartphones. So I started disconnecting devices and once I disconnected desktop PC the red light turned into green and the Internet was back on.
So now whenever I try to connect my desktop PC to Internet (through Wireless connection or LAN) the Internet would work for like 5 minutes then the red light would turn on again and the Internet is gone, I can't connect to it with any other devices. "

What could be causing the problem?

*PC is running on Windows 7.
*Router is ADBB PDG A4001N

Thanks in advance.

tapdark has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by tapdark

Collapse -
Router
by Bob__B / August 28, 2016 7:21 AM PDT

Power down all devices connected to the router except for the desktop.
Does the router work?

If not power down the desktop.
Power down the router.
Power down the modem.
Wait 30 seconds.
Power up the modem and wait for it to go ready.
Power up the router and wait for it to go ready.
Power up the desktop and boot.
Does the router work?

If not boot the desktop into safe mode with networking.
Does the router work?

Collapse -
Worked in Safe Mode
by tapdark / August 28, 2016 9:45 AM PDT
In reply to: Router

Hi Bob,

Thanks for the help. As a matter of fact once I booted PC in safe mode everything worked swimmingly. I tried surfing the Internet for 30 minutes and there were no problems. Is it possible that some program might be causing the problem?

Thanks.

Collapse -
Sure, yes.
by R. Proffitt Forum moderator / August 28, 2016 9:48 AM PDT
In reply to: Worked in Safe Mode

But there now more than thousands of such programs. From torrents to antivirus suites. You have to think back to when it worked or start tossing out apps.

Collapse -
It finally works
by tapdark / August 28, 2016 10:07 AM PDT
In reply to: Sure, yes.

Wow, it actually was Microsoft One Drive, I usually never use it (prefer Dropbox), but for some reason decided to upload a few files since there is One Drive installed in one of the laptops. I guess it's yet another reason to stay away from this application.

Thank everyone for helping me out.

Collapse -
Yes
by Bob__B / August 28, 2016 9:59 AM PDT
In reply to: Worked in Safe Mode

Now go to msconfig>startup and untick everything.
Boot to normal mode and test.

Collapse -
Answer
I see you have
by itsdigger / August 28, 2016 7:17 AM PDT

power cycled the router but how about the modem?

Collapse -
No modem
by tapdark / August 28, 2016 9:40 AM PDT
In reply to: I see you have

Hi itsdigger,

Thanks for helping me out. There is no separate modem it's kind of router+modem thing DSL cable plugs right into the router.

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