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Website link does not work, only on certain site and..

by Melati Hitam / February 23, 2004 5:10 PM PST

only on certain user account (admin or limited)

Windows XP SP1 with all critical update, norton AV 2003.

3 users, 1 administrator, 1 user with admin level, 1 Limited user.

Previously I have no problem with all users account..

Problem 1:
Using 'Administrator' everything are OK.

Using User account w/ Admin level OR Limited user account, I can not click 'almost any link'

I only notice the problem only in www.google.com and www.yahoo.com, I can not click any link available.

When I click the link.. nothing happen..

Tried www.pcworld.com (and other) everything normal.

Check with NAV, and trendmicro online scan.. Clean.
Check with Adaware 6.181 (latest update) Clean.
Check with Spybot SD, Clean.

Create new user account .. samething.. doesn't work either.

Problem 2: I can not download a file from ftp site -- when he file I want to download have an ftp link.. I can not download, I can get the file using download utility such as 'Stardownloader'

What happened here and how can I do to fix it?

Thank you

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See if this works for you...
by David Chan / February 23, 2004 7:31 PM PST
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Re:See if this works for you...
by Melati Hitam / February 23, 2004 7:58 PM PST

David, Thank you for the information.

But before I try the solution, I just want to make sure, If the regitry is the problem, then why its only affect certain website and/or certain user account only? Is it possible?

Now, do I have to run the solution given, on every single affected user account (admin level user or limited account) or just from the Administrator account (which have not affected by the problem)??

Thank you again.

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It didn't fix the problem
by Melati Hitam / February 23, 2004 9:24 PM PST

I run the module registration as suggested (on every user account), the problem still there..

and still only Administrator account can works normally, other user account (Admin level or Limited) still cannot use google or yahoo (Cnet or PCworld works normally using these account -- have not try other website--)

If I have to 'reinstall' IE from the CD.. do I have to install the update/patch/upgrade again (or the reinstallation will keep the newer files?)

Any other suggestion or information?

Thank you again

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