Telling us more about the specific problem would sure help. Make and model of the computer, the exact version of Windows 10 you have installed, which browser you're currently using to access "the website". Also a link to the specific website you're having problems with would allow us to test it.

IN the meantime, try downloading and installing the free Firefox browser and see if the website works with it.

Hope this helps and let us know more.

Grif