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Webshots assumes new identity!

by phil7979 / October 12, 2008 2:49 AM PDT

Dear All, Can someone please help me?! I've been using Webshots for many years without any problems whatsoever until quite recently when it suddenly and inexplicably decided to assume an alter ego and direct me to www.mdconsult.net and also reset my user name and password to someone else's! This happened about the time that CNet bought Webshots. I've edited the Registry key and reset my user name and password but now when I try to log in I'm asked to confirm my email address and get a page load error saying www.webshots.com has timed out. I can't access the main www.webshots.com website by any means and always get this error. I've checked all of my browsers, anti-virus and firewall programs and www.webshots.com is a trusted site. The only place remaining place where the program now still tries to acess www.mdconsult.net - and it takes me to their login page - is when I click the Add more files button and then select Daily photo - new files every day. Oh, I can access webshot's other photo sites but can't log in. Can anyone help me with this extremely frustrating issue, please, I'm on the point of losing the will to live!

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Just In Case It's Malware
by Grif Thomas Forum moderator / October 12, 2008 5:24 AM PDT

Please follow the steps below to download and run a couple of free malware scanners on your computer. Use them in the order I give them. The error you're seeing frequently is the result of malware.

First, use the free Malwarebytes instructions below:

Please download Malwarebytes' Anti-Malware from the link below:

http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
____________________

After finishing with the tool above, please download, install, update, then run a full system scan with the free SuperAntispyware program from the link below. Delete everything it finds.:

SUPERAntispyware Removal Tool

Hope this helps.

Grif

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Webshots assumes new identity
by phil7979 / October 13, 2008 12:51 AM PDT

Dear Grif,

Thank you for the advice, which I've followed. I've also run a complete deep system scan using AVI, Superantispyware, which I'm already subscribed to, Ad-aware, Spywareblaster and Pest Patrol; I also ran the malware you suggested but it only cleans the first six unless you pay

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Well, Both Malwarebytes and SuperAntispyware Are FREE..
by Grif Thomas Forum moderator / October 13, 2008 8:30 AM PDT

..and neither require payment to remove malware.. So, if you haven't used them both, do so now..

Next, since it appears like you can not reach webshots.com, try checking your HOSTS file where it may be incorrectly listed.. Likewise, since you use a number of other spyware blockers, such as SpywareBlaster, etc., check their HOSTS files which can also block such sites.

You might also try uninstalling Webshots Desktop, etc., then attempt to visit the site in question.. If you're still blocked from the Webshots webpage, it's something other than webshots itself.

Hope this helps.

Grif

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Webshots assumes a new identity!
by phil7979 / October 13, 2008 5:55 PM PDT

Dear Grif,

I think we must be looking at the wrong application because the one your link takes me to is restricted to 6 removals unless you sign up for

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Nope, it's free
by Grif Thomas Forum moderator / October 14, 2008 1:26 AM PDT

Malwarebytes. I'm not sure where you're seeing there is a cost. There's no need to pay for it unless you want full "realtime" protection and automatic updates. As a standalone scanner, it's free.. As mentioned before, I have used it LOTS of times, maybe hundreds. Here's another link.

http://www.besttechie.net/tools/mbam-setup.exe

Install it and run it, even if you think you've cleaned it with something else. Since you've got things running correctly, that's a good thing, so it's up to you.

Hope this helps.

Grif

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