Just thought: re my post above as the website I have used, I think, used to be hosted by CNET a few years ago and part of the domain name I have is still 'CNet....' - perhaps someone at CNet can advise? Thanks
Can anybody please advise how to retrieve my website password and domain name to access the website I have been renting from Web.com - I am not blaming web.com for losing these - that has been my fault - but they don't understand the problem on their support email - I have emailed them with all my details but their fall back solution is to telephone them in USA when I am in Europe - this is not any more likely to give the answers they cannot give by email and seems improbable.
If anyone can suggest how to get these passwords etc from Web.com - I had them three months ago - e.g. an alternative email to their support email = I would be very grateful. Thanks

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