Computer Help forum

General discussion

We have fallen heir to a laptop

by Savanagh / December 13, 2008 7:02 PM PST

Hi there

I have fallen heir to a laptop which was hooked up to my husbands business network and I only want to add some software (bt broadband) but it won't allow me as I am not an adminstrator (the OS is Windows 2000 professional) I only have user access. The administrator who worked on the pc unfortunately died and took with him any information regarding this. Is there any way around this? and if not would I have to have the hard drive re-formatted? and how would I do this.

Would appreciate any help whatsoever. Thank you very much.

PC is a SAMSUNG (around 2 years old and would have been very up to date at that time) I don't actually have it in front of me, it is at my daughters.

Kind regards
Janet

Discussion is locked
You are posting a reply to: We have fallen heir to a laptop
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: We have fallen heir to a laptop
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: administrator
by Kees Bakker / December 13, 2008 7:28 PM PST

If there's no regular way to logon as a user with administrative capabilities, there are 3 irregular ways to do so:
1. Boot into Safe Mode, and see if the secret administrator account has a password. Most often, it's still the default (no password).
2. Use ntpasswd from http://home.eunet.no/pnordahl/ntpasswd/ to reset it.
3. Clean install of XP. For a laptop, use the System Recovery disks if possible, because it saves you the trouble of locating all drivers or make a backup of them to a CD (using wdrvbck1 from http://www.download3k.com/WinDriversBackup-Personal-Edition/Download-Free-wdrvbck1.exe.html)

Of course, as soon as you succeed, forget the other points.

Kees

Collapse -
Laptop
by Savanagh / December 13, 2008 8:31 PM PST
In reply to: Re: administrator

Thank you very much Kees, will get back to you when I have tried your suggestions out.

Kind regards
Janet

Collapse -
Kees, Windows 2000 does not have ...
by Edward ODaniel / December 14, 2008 1:59 AM PST
In reply to: Re: administrator

the "secret" Administrator account - that started with XP.

The other two options you listed are good but since it was apparently part of a business domain the clean install is the best option.

Collapse -
(NT) Thanks for the addition. Always learning here.
by Kees Bakker / December 14, 2008 5:28 AM PST
Collapse -
I agree a fresh install is best. But.
by R. Proffitt Forum moderator / December 14, 2008 2:01 AM PST

I use NTPASSWD when people forget the administrator password.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?