wdbaau0020hbk-01hdd is not recognized by samsung ue40d5000pw

Western Digital 2tb hdd baau0020hbk is not recognized by samsung ue40d5000pw led tv.
ntfs formatted has external power source. Any help please

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I went and checked the manual

And found the USB HDD support to be very limited.

"USB (HDD) is not supported. for LED 4 series 19-32 inches, 5 series 22-27 inches
Connect a USB HDD to the dedicated port, USB 1 (HDD) port. for LED 5 series 32-46 inches
Do not disconnect the USB device while it is loading.
The higher the resolution of the image, the longer it takes to display on the
The maximum supported JPEG resolution is 15360 x 8640 pixels.
For unsupported or corrupted files, the "Not Supported File Format" message is displayed.
If the files are sorted by Folder View, up to 1000 files can be displayed in each folder."

There were even more warnings than this so be sure to check if you are using this in a supported set and more.

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Usb Hdd does work I was using a WD 320gb USBself powered Drive. I upgraded to a 2tb Mains powered which does not get reconised by the TV. A Tochiba 1tb USB3 self powered works fine. Could it be a problem because it has an external power source?

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Or it's too big.

Some TVs only support up to a certain size. I've read replies that the sets with recording are sometimes limited to 500GB so if you found 1TB to work, you are doing well.

As to the mulitple posts, the forum glitched yesterday.

In the future try to supply the full model number so you get the best replies.

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My Tv see first post for model number is not suitable for recording to hdd. the hdd is just for movie play back and picture slide shows. Thanks for the help though.

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I see now.

It's not on the US site. It looks like members will start having to share a link to the product or the nationality where it is sold.

It's time to call Samsung but there are MANY drives that do not work. USB 3.0 is to be avoided as well for now.

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