Question

WD My Passport used on my PS4 won't show up on windows 10 PC

Dec 10, 2018 11:13AM PST

Hi, I have a 2TB external hard drive that I used as extended storage on my PS4. I got a bigger one, so I wanted to use it on my PC, but it won't show up under devices and drives, nor under disk management. It does show up under devices and printers in settings, but that's it. Please help! Thanks in advance for any help.

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Answer
Since it's under devices
Dec 10, 2018 11:17AM PST

EDITED: DBAN is a powerful disk wiper. Be sure you have backups of any drive you have attached to the PC before use. Or just unplug drives you don't want wiped by accident.


I think I'd go get DBAN and wipe it clean. You made no point about data recovery.

It it's wiped and still doesn't show up in disk management then it's broke in some odd way.

Before the wipe I'd look at it under Linux. We can boot Linux and not learn linux to look at such things.

Post was last edited on December 10, 2018 11:18 AM PST

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Linux?
Dec 10, 2018 11:32AM PST

Are you saying that if I use Linux I'll be able to see it?

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No, but Linux handles a lot of this well.
Dec 10, 2018 11:52AM PST
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Linux?
Dec 10, 2018 1:44PM PST

There's nothing on the hard drive, I just want to format it so I can use it on my PC.

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Since it does not show in Disk Management
Dec 10, 2018 2:14PM PST

I would still get a bootable copy of DISKPART to delete partitions on the drive to see if that helps Windows. DISKPART is in every bootable Linux I've used for over a decade.

I already noted DBAN. Diskpart isn't as dangerous to new users as DBAN.

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