Does it have a drive letter and can you save files to it?
If yes, it's working fine.
If no, did you partition and format it so it would have a drive letter?
I recently purchased a WD my passport studio hdd.
I have tried to install it but have come up against problems
I am running vista on a hp pavillion laptop
It is showing up in my local drives as and f drive but not in removeable drives, and i cannot get it to work.
I have tried to follow instructions to no avail. Also tried contacting WD support who offered no help
I assume i have to uninstall and reinstall but am at my wits end
Can anyone help i would be most grateful