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Question

WD Hard disk can't be detected

Jun 16, 2016 12:26AM PDT

Hello. Need advice and help. My WD hard disk fell and crash. It can't be mount or read by my mac. Is there any way to save my files from the hard disk.

Discussion is locked

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Answer
Re: hard disk fell
Jun 16, 2016 1:26AM PDT
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Answer
The one hurrah that has worked quite a few times.
Jun 16, 2016 10:56AM PDT

You didn't reveal which WD you have but many are just SATA drives in a case. Sometimes the drive case is broke so try a new case. These are fungible items so I don't give examples.

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Answer
Fell
Jun 16, 2016 2:07PM PDT

A hdd when it's spinning and the heads are loaded is a very fragile thing.
It won't take much of a thump to cause a head crash and corrupt the data.

Take the enclosure apart and reseat the hdd.
Try a new enclosure.
Get a price quote from a data recovery house.
With that quote then you can decide if that's the direction you want to go.